Name: Viadesk
Author: Viadesk

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Batch Management Software

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Dropshipping

Electronic Signature

Operational Analytics

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printing

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Consulting and Advisory Services

Content Delivery Networks (CDN)

Data Fabric

Data Recovery Service

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Managed File Transfer (MFT)

Network Performance Monitoring

Office Migration and Repair

Robotic Process Automation (RPA)

System Monitoring

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Blogging

Competitive Intelligence

Content Management

Email Marketing

Local Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

User and Entity Behavior Analytics (UEBA)

Security

Architecture

Camp Management

Chargeback Management

Dental

Digital Forensics

Nonprofit CRM

Plagiarism Checker

Vertical-Specific

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Viadesk is an intranet platform designed to connect, inform, and engage employees. It serves as a modern hybrid solution that supports remote work, facilitates internal communication, promotes collaboration, and enables knowledge sharing. According to the vendor, Viadesk is suitable for companies of all sizes, ranging from small businesses to large enterprises, and is used by corporate organizations, professional services, technology companies, healthcare institutions, and educational institutions.

## Key Features

**SaaS intranet**: According to the vendor, Viadesk is a cloud-based Software-as-a-Service (SaaS) intranet platform that eliminates the need for installation costs, management, updates, and maintenance. It aims to offer higher efficiency and cost-effectiveness compared to traditional intranet solutions.

**Easily manageable**: Viadesk provides an intuitive interface for easy management of the intranet platform. Users can customize settings, manage users, control access, and monitor the platform to ensure smooth operations, according to the vendor.

**Automatic updates**: According to the vendor, Viadesk automatically updates the platform with new features and enhancements, ensuring users always have access to the latest improvements without the need for manual installations.

**No maintenance costs**: According to the vendor, Viadesk eliminates the need for organizations to invest in hardware infrastructure and ongoing maintenance. The vendor takes care of all technical aspects, allowing organizations to focus on utilizing the intranet for their internal communication and collaboration needs.

**Hybrid workplace**: According to the vendor, Viadesk supports the hybrid workplace model, enabling employees to work from anywhere. It provides a unified platform for seamless access to information and resources, regardless of whether employees are working remotely or in the office.

**Employee experience platform**: According to the vendor, Viadesk focuses on enhancing the overall employee experience by providing a user-friendly interface and intuitive features that promote engagement and productivity. It aims to create a positive and inclusive work environment that fosters employee well-being and career growth.

**Collaboration**: According to the vendor, Viadesk offers a range of collaboration tools, including community creation, document sharing, and real-time communication features, to facilitate teamwork and information sharing across departments.

**Digital communication**: According to the vendor, Viadesk provides various channels for digital communication within the organization, reducing reliance on email and improving information flow. Users can send messages, share updates, and post announcements to keep colleagues informed.

**Knowledge sharing**: According to the vendor, Viadesk facilitates knowledge sharing among employees through the creation and contribution to wikis. It encourages employees to share their expertise, document processes, and promote continuous learning within the organization.

**Integration capabilities**: According to the vendor, Viadesk can be easily integrated with other tools and systems used within the organization, allowing seamless access and sharing of information across different platforms.

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Intranets are internal company networks that serve as digital workplaces that employees can use to find frequently needed information and documents, or communicate. Intranet software helps corporations and other entities maintain these networks and address various needs associated to private networks such as secure access for employees (and exclusion of non-employees), data privacy & compliance across its communication channels, as well as searchability of any shared knowledge.

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Viadesk

Overview

What is Viadesk?