ViiBE

ViiBE is a remote visual assistance solution that, according to the vendor, enables real-time guidance and support through video calls. It is specifically designed for customer support agents and technical experts to remotely collaborate, diagnose issues, and troubleshoot problems. The vendor claims that ViiBE is suitable for businesses of all sizes, ranging from small and medium-sized enterprises to large corporations. This versatile solution caters to various professions and industries, including insurance companies, automotive companies, energy sector organizations, construction companies, and retail businesses.