Virdee

Virdee Virtual Reception is a software solution that aims to enhance the guest experience in the hospitality industry. According to the vendor, it serves as a virtual front desk for hotels and other hospitality establishments, automating front-of-house workflows and improving customer engagement. The product is designed to cater to the needs of hotel management, property management, travel and tourism, and real estate professionals.

Key Features

Virtual Reception: According to the vendor, the software automates front-of-house workflows, allowing guests to check-in and check-out digitally, resulting in a streamlined guest experience.

Apple Wallet Key: The vendor claims that this feature enhances the guest experience by enabling touchless access to rooms using mobile devices through Apple Wallet, eliminating the need for physical key cards.

Web, App, and Kiosk Solutions: The vendor offers multiple deployment options, including web, app, and kiosk solutions, to provide guests with immediate access to mobile check-in and other necessary information and services.

Integration with Existing Systems: According to the vendor, the software seamlessly integrates with property management systems, lock providers, and payment providers, streamlining operations, ensuring accurate guest data, and enabling secure and convenient payment collection.

Identity Verification: The vendor states that the software includes advanced identity verification technology, such as scanning IDs or passports and comparing them to reservation data, to ensure the security and accuracy of guest information during the check-in process.

Payment Collection: According to the vendor, the software supports various payment methods, including credit cards and mobile wallets, simplifying the payment process for guests and enhancing the overall guest experience.

Room Access: The vendor claims that the software provides guests with seamless and touchless access to their rooms using their mobile devices or existing key cards, eliminating the need for physical key cards or keys.

Remote Assistance: According to the vendor, the software offers remote assistance capabilities, allowing guests to connect with hotel staff remotely for inquiries or assistance, ensuring timely and personalized support.