VisitCall

VisitCall is a suite of products designed by Ampersand International, Inc. specifically for Home Care companies. According to the vendor, it offers a range of tools to effectively manage various aspects of a Home Care business, including client and employee records, scheduling, electronic visit verification, billing, and payroll reports. The product is targeted at Home Care companies of all sizes, from small startups to large multi-site organizations. Additionally, it is also suitable for other service industries requiring field employee monitoring, such as janitorial companies.

Electronic Visit Verification (EVV): According to the vendor, VisitCall allows real-time tracking of field employee visits, sends notifications about late arrivals or missed appointments, and enables the collection of visit data electronically to reduce paper usage.

Client and Employee Records: The vendor claims that VisitCall provides a secure system to store client and employee records in one place, with the ability to create custom forms and templates. It also offers seamless integration with Microsoft Office for generating reports.

Advanced Scheduling: VisitCall claims to offer accurate scheduling based on service orders and employee qualifications and availability. The vendor states that it provides warnings about potential overtime or scheduling conflicts.

Billing and Payroll Reports: VisitCall offers customizable billing and payroll reports, allowing users to review and approve data before posting. It also provides the ability to export data in various formats.

No-Show and Late Arrival Alerts: According to the vendor, VisitCall sends text and email notifications about employee no-shows and late arrivals.

Security and Availability: VisitCall ensures secure access with individual login credentials and two-factor authentication, and the vendor claims that it implements role-based security for different access rights. The product is hosted in a data center with hardware redundancy and backup procedures.

VisitAlert No-Show Notifications: VisitCall allows users to send text and email notifications to subscribers about employee late arrivals. The vendor states that users can configure the alert level and select specific clients to include in the service.

VisitCall Data Center: According to the vendor, VisitCall is hosted in a secure data center with encrypted communication and individual login credentials. It utilizes hardware redundancy with RAID disk arrays and backup power supplies. The vendor also claims that automatic backup and off-site storage of databases are in place.

VisitCall Express: VisitCall Express is an entry-level product designed for smaller and startup companies. According to the vendor, it combines essential VisitCall features at an affordable price starting at $49 a month.

VisitCall Pro: VisitCall Pro is intended for mid-size companies and offers advanced features and data export capabilities. According to the vendor, it provides full control over data posting for payroll and billing and supports data export formats for integration with payroll and billing systems.