Name: VisitLead
Price: 24 USD
Author: VISITLEAD

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Continuous Integration

PHP Frameworks

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Payment Facilitation

Visitor Management

Whistleblowing

Enterprise

Accounting

CTRM

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Cloud Storage

Container Security

Data Center Cooling

Data Preparation

Database-as-a-Service (DBaaS)

DevOps

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Managed Security Service

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Scale-Out Storage

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Unified Communications Monitoring

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Ecommerce Personalization

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Incentive Compensation Management

Sales Performance Management

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Apparel

Aviation

Fleet Management

Hospital Management

Mental Health

Online Ordering

eDiscovery

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VisitLead is positioned as an advanced live chat software solution that, according to the vendor, allows businesses to directly contact and engage with visitors on their website. The product is said to cater to businesses of all sizes, from small startups to large enterprises. VisitLead is reportedly used by sales teams, customer support teams, marketing teams, e-commerce businesses, and SaaS companies to enhance customer engagement, generate leads, provide real-time support, and improve the overall online experience.

**Advanced Live Chat Software**: VisitLead is described as an advanced live chat software solution that, according to the vendor, enables businesses to directly contact and engage with visitors on their website.

**Text Chat**: The text chat feature is said to provide businesses with the ability to have real-time conversations with website visitors. According to the vendor, it simplifies communication by allowing users to dictate their answers without typing.

**Voice Chat**: VisitLead offers a voice chat feature that, according to the vendor, allows businesses to engage with visitors through audio calls. It is claimed to provide a more personal touch and enable effective sales and support conversations.

**Video Chat**: The video chat feature is designed to enable businesses to have face-to-face conversations with visitors on their website. According to the vendor, it adds a personal touch to the interaction and helps build trust and rapport.

**Share Your Screen**: VisitLead reportedly allows users to share their screen with visitors, making it easy to present, explain, and sell products or services. The vendor claims that no additional software installation is required for participants, making it convenient for both users and visitors.

**Real Co-Browsing with Screen View**: The co-browsing feature is said to allow users to see what visitors see on their screens in real-time. According to the vendor, the screen view feature enhances the co-browsing experience by providing a detailed view of the visitor's screen.

**Real-Time Tracking**: VisitLead offers real-time tracking to monitor visitor activity on the website. It is claimed to provide information on how visitors navigate through the site, their page trail, and focused topics.

**Exit Intent**: The exit intent feature is designed to use smart technology to prevent visitors from leaving the website. According to the vendor, it detects when a visitor is about to leave and presents them with an unobtrusive message or offer to keep them engaged.

**Smart Routing**: VisitLead's smart routing feature is said to ensure that visitors are connected to the most suitable operator. According to the vendor, it takes into account factors such as skills, languages, regional mapping, and workload to provide the best visitor-operator match.

**Interactive Widgets**: VisitLead offers interactive website widgets that, according to the vendor, provide additional functionality and engagement opportunities. These widgets can reportedly be customized to match the business's branding and goals.

Basic

Help.com Chat

Help.com

Live2Support is a live chat software for online customer service

Live2Support

VisitLead

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

VISITLEAD

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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VisitLead

Overview

What is VisitLead?