TrustRadius Insights for VMware AppDefense (discontinued) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Clever Approach: Users have appreciated the cleverness of AppDefense's approach, with some mentioning that it sets the product apart from others in the market. They find the concept of having a baseline of normal behavior to monitor to be unique and valuable.
Performance-friendly: Many users have praised AppDefense for not overloading their systems with performance-draining agents. This aspect of the product is seen as beneficial since it does not negatively impact system performance.
Integration with VMWare products: Several users mention that the integration with VMWare products is a positive aspect of AppDefense. They find it convenient and important to seamlessly integrate AppDefense with their existing VMWare infrastructure because they already use or plan to purchase VMWare products.
It is being used to add another layer of security in our data center. AppDefense so far has given IT the visibility inside the managed Virtual Machines and what processes are running. It gives us the ability to be alerted if new or rogue processes are running and if those processes are communicating to public IP and which port.
Pros
Configuration and deployment were simple.
Consuming the data from the OS and presenting it to the user with simplicity.
AppDefense Manager has built in Online Chat Support, so it is easy to reach a representative for assistance.
Cons
PowerShell functionality.
Sorting results in some areas are not applicable.
Email alerting through AppDefense Manager does not exist, but support has said it is a feature to come.
Likelihood to Recommend
We have a small IT team, so the added visibility of seeing processing inside the virtual machine is an added benefit. To be able to lock down more infrastructure for secure proposes is an added benefit.
VU
Verified User
Administrator in Information Technology (51-200 employees)
Our current organization goals revolve around improving security and easing the manageability of our systems, two things that often don't correlate with each other. Some items of that process include building a more robust RBAC model, micro-segmenting our network and gaining 24/7 visibility of what's happening on our VMs. To accomplish those goals, we landed on using the combination of AppDefense, NSX and Carbon Black. NSX with its Active Directory integration greatly limited the East/West exposure to each of our VMs. Once we ironed out the connections needed for each VM we monitored a 30, 60, and 90 day baseline with AppDefense and Carbon Black. It was noisy in the beginning but once established we have better visibility to our VMs when something out of the ordinary is happening.
Pros
Understanding normalized operations and resource usage of VMs at the guest level
Fine grain control of of guest level operations
Cons
Steep learning and a lot of moving pieces
Very new product and Carbon Black is the only 3rd party vendor that can integrate
Limited information and training. We've never been to VMworld but it was barely mentioned at the VMUG UserCons we've attended
Likelihood to Recommend
Being a VMware product, AppDefense has the advantage of compatibility with all of the VMware product feature updates and patches ( ESXi, NSX, vCenter, etc.). Paired with Carbon Black, it's resource overhead is well-tuned compared to traditional antivirus products.
VU
Verified User
Administrator in Information Technology (201-500 employees)
VMware AppDefense is being used across the organization to protect internal assets from lateral movement in case of a breach. We have a mixed environment of virtual machines. We have virtual machines dedicated to our clients, in addition to server virtual machines that provide services to all of our employees and clients.
Pros
Provides detailed process and command-line information.
Provides visibility into what connections are being made to/from a specific server/service.
Ability to group multiple VMs into service groups for proper correlation.
Cons
No ability to display network owner information in alerts (i.e. AS number/Network owner name of a public IP).
No ability to resolve IP addresses for display in alerts.
Setup, classifying, and configuring all of the requisite process rules is tedious.
Likelihood to Recommend
VMware AppDefense appears to be well suited for environments where the number of expected applications in use and network connections remains fairly static (i.e. highly secured environments). Even in our case, our processes are mostly static but still required a lot of initial input to get rules set up correctly.
VMware AppDefense does not currently seem well suited for environments that have a lot of dynamic processes and network connections.
VU
Verified User
Team Lead in Information Technology (51-200 employees)
Currently NAES has been deployed at the corporate headquarters with plans to roll out to remote offices and subsidiaries. Our initial use is to gain visibility into our east-west traffic in preparation for implementing NSX. We also use it to alert us to anomalous behaviors.
Pros
I think that the AppDefense approach is clever and sets it apart from other products. Having a baseline of normal behavior that I can see is something I haven't seen in another product before.
AppDefense doesn't overload my systems with performance draining agents.
AppDefense integrates with VMWare products I have or plan to purchase.
Access to AppDefense support has been better than any other VMWare products.
Cons
The installation and update process is time consuming and requires too many reboots.
Bare metal support is very badly needed.
Reporting is weak. I need to pull information out that shows regulatory compliance requirements are being satisfied.
When I whitelist or blacklist a process there are no fields to track why that decision was made.
Blacklisting doesn't do what I thought it was doing.
Some basic AV should be included to satisfy regulatory requirements.
Likelihood to Recommend
I believe that the product is priced well enough that a small business that is concerned with data center security can justify using the product. My environment hasn't scaled up very far yet, but I am a little concerned that when we get to a certain point, the management console will get full and be more difficult to track. An enterprise customer might see that as a problem.
AppDefense is used across the organization. It monitors "normal" application activity in the city and notifies if there is any abnormal activity detected. It gives us further view into the connections to an application or system and the ports that are used.
Pros
More visibility into my VM environment
Cons
Notification: send an email or a text for any alerts
Likelihood to Recommend
Critical applications.
Monitors internal application function. provides granular information on connectivity.
VMware AppDefense is installed in our virtual environment on all of our Windows VMs. It protects servers across multiple departments in the whole organization. It provides a layer of protection and visibility against bad server processes.
Pros
Easy to install and maintain.
Easy to interpret GUI to access status.
Very good support.
Cons
New product had some growing pains.
Email notifications need to be added.
Upgrade process needs to be more automatic.
Likelihood to Recommend
If you have a virtual environment, then VMware AppDefense is a cost-effective additional layer of security that can easily be added to that environment. It provides valuable visibility and protection into the processed running on your VMs. It is sold per socket, so if you don't have many VMs on your host it wouldn't be as cost effective.
VU
Verified User
Director in Information Technology (501-1000 employees)