Name: Vocalcom
Price: 65 USD
Author: Vocalcom

Help Desk

Web and Video Conferencing

Customer Support

Help Authoring

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

IP PBX

Visual Collaboration

Enterprise

Accounting

FinTech

Financial Close

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Wellness

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Archiving

Bug Bounty

Build Automation

Cloud Storage

Code Review

Composable Infrastructure

Data Center Outsourcing (Europe)

Email Encryption

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Low-Code Development

Network Diagnostics

Network Performance Monitoring

Process Mining

Security Validation

Storage Management

Web Access Management

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Customer Journey Analytics

Email Marketing

Marketing Automation

Mobile Analytics

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Conversation Intelligence

Customer Relationship Management (CRM)

Sales

Microsegmentation

User and Entity Behavior Analytics (UEBA)

Security

Chiropractic

ID Card

Insurance Underwriting and Rating

Legal Case Management

Moving Software

Nonprofit CRM

Real Estate Property Management

Spreadsheet

Travel Agency

Vertical-Specific

medium

large

Ameyo

Contact Center

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Top Rated 2023

small

Google Cloud Contact Center AI

Google

Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to support a variety of support or sales purposes.

Essentials

Professional

Custom

Aircall

VoIP

Cloud PBX

Call Management

VoIP system collaboration

Mobile apps

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Audio conferencing

Mobile app for iOS

Mobile app for Android

Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

b-hive Metered Seat Cloud PBX

b-hive Standard Seat Cloud PBX

b-hive Pro Seat Cloud PBX

b-hive Standard Seat - Call Paths

b-hive Pro Seat - Call Paths

SIP Trunking - Metered

SIP Trunking - Unlimited

Broadvoice

Unified Communications as a Service (UCaaS)

Performance & Compatibility of Online Events Software

Screen Sharing

Online Meetings / Events

Online Events Collaboration

Online Events Security

Unified Communications Platform and Collaboration

High quality audio

High quality video

Desktop sharing

Calendar integration

Meeting initiation

Record meetings / events

Live chat

User authentication

Participant roles & permissions

Business SMS/External Messaging

Online Fax

Voicemail Transcription

Centralized communications management

Team messaging

Team document sharing

Call and meeting analytics

NICE CXone

Likelihood to Recommend

Likelihood to Renew

Availability

Performance

Usability

Support Rating

Online Training

In-Person Training

Implementation Rating

Configurability

Product Scalability

Ease of integration

Vendor pre-sale

Vendor post-sale

NICE InContact CXone Reporting

NICE Systems

Genesys Cloud CX

Contract Terms and Pricing Model

Genesys

Talkdesk

Genesys Multicloud CX (discontinued)

Discontinued Products

8x8 Contact Center

8x8, Inc.

Genesys PureConnect (discontinued)

Avaya Experience Platform

Avaya

Cisco Unified Contact Center

Vocalcom is a call center software offering from Vocalcom.

Vocalcom

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

Vocalcom

Overview

What is Vocalcom?

Leaving a review helps other professionals like you evaluate Contact Center Software

Pricing

VocalCom

$65.00

Entry-level set up fee?

Offerings

Product Demos

demo 5 reporting B

demo 4 reporting A

Demo Vocalcom Salesforce Edition Classic

demo 6 agent

demo 1 Administrator

Product Details