What is VoiceOps?
The VoiceOps Coaching Enablement Platform is a software solution aimed at call center teams seeking to transform data into measurable outcomes. According to the vendor, this platform caters to a range of professionals including call center managers, sales managers, operations managers, team leads, and admissions managers. Industries such as lending, collections, education, auto finance, and insurance are said to benefit from the tools and analytics offered by VoiceOps.
