Voyant

Voyant is a communication enablement platform provided by Voyant Communications. According to the vendor, it aims to enhance communication capabilities and facilitate collaboration for businesses of all sizes, from small startups to large enterprises. Professionals and industries such as professional services, healthcare, retail, hospitality, and financial services are among the target users of Voyant. The platform offers a range of services including SIP Trunking, Unified Communications, Fax, Messaging, and APIs.

Key Features

Largest on-net phone number footprint: According to the vendor, Voyant has a significant on-net phone number footprint in the US, with a high percentage of calls originating and terminating on-net. The vendor claims to achieve a commendable call completion rate, ensuring reliable voice communication.

Self-service via Admin Portal and APIs: Voyant offers a self-service experience through its Admin Portal and APIs, enabling users to manage their communication services independently. The vendor highlights the availability of support from Voyant's Service Delivery teams.

Cost-effective as a Tier 1 Carrier: Voyant positions itself as a cost-effective option as a Tier 1 Carrier, potentially resulting in cost savings for businesses. The vendor suggests that businesses can save a considerable percentage on their existing communication services by utilizing Voyant.

Full local- and geo-redundancy in the network: Voyant's voice network is designed with comprehensive local- and geo-redundancy, ensuring reliable and uninterrupted service. The vendor asserts that this redundancy provides the necessary coverage to cater to growing businesses and offers a smooth transition to SIP Trunking or hosted voice.

SMS, MMS, and toll-free messaging services: According to the vendor, Voyant provides a REST API for sending and receiving SMS/MMS messages. It offers the convenience of messaging-enabled phone numbers and allows businesses to integrate SMS/MMS capabilities into their existing numbers.

Unified Communications: Voyant offers a Unified Communications solution, enabling businesses to utilize cloud-based communication services for seamless collaboration. The vendor emphasizes the flexibility and availability of this solution for users on various devices.

Fax: Voyant's Fax service offers secure and reliable document faxing from any location. The vendor highlights the accessibility of this cloud-based faxing service through a browser.

SIP Trunking: Voyant's SIP Trunking service provides a flexible and instant trunk provisioning solution. According to the vendor, it allows businesses to make local, long distance, and toll-free calls while benefiting from features such as E911, caller ID, CNAM, and directory listings. Voyant offers transparent and cost-effective per-minute pricing options.

Messaging API for developers: Voyant provides a REST API for developers to integrate SMS/MMS messaging capabilities into their applications. The vendor states that the API supports features such as delivery receipts and message segments, empowering developers to enhance their messaging functionalities.