Name: VTEX Commerce Cloud
Rating: 10 (1 reviews)
Author: VTEX

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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VTEX Commerce Cloud is a composable and complete platform designed to modernize digital commerce operations. According to the vendor, it aims to help businesses migrate from legacy solutions, connect their entire value chain, and optimize and streamline their IT investments. The product is suitable for companies of all sizes, from small and medium-sized businesses to large enterprises. It is widely used by retailers, ecommerce companies, B2B and B2C businesses, marketplace operators, and omnichannel retailers.

## Key Features

**Inventory Management**: According to the vendor, users can view and manage all inventory in one centralized system, including orders from online and offline channels. They can enable omnichannel fulfillment options like BOPIS and ship from store, and configure fulfillment rules based on various criteria. The product also offers integration with backend systems like ERP, WMS, and TMS.

**Headless Storefront**: The vendor claims that users can deploy a fast headless storefront using VTEX's native solution. They can utilize a React-based store framework and components for flexible front-end experiences. Additionally, the product offers a headless CMS for content creation and a cloud-based frontend infrastructure for scalability and performance optimization.

**Live Connections**: According to the vendor, VTEX Commerce Cloud allows seamless connection and integration of various systems and applications. This enables real-time data synchronization, improves operational efficiency, and automates processes to reduce manual data entry.

**Composable Applications**: The vendor states that the product unlocks flexibility and expands business possibilities by allowing users to choose and integrate strategic components. They can build a tailored solution by combining different applications and services, avoiding vendor lock-in, and adapting to changing needs with ease. The product leverages VTEX IO for seamless development, integration, and switching of components.

**VTEX Infrastructure**: The vendor claims that VTEX Commerce Cloud is built for scalability, security, and performance. It utilizes multi-layer security compliance, PCI DSS certification, and AWS cloud infrastructure. The product ensures high availability and can handle peak events effortlessly with its multi-tenant and auto-scalable cloud infrastructure. Data privacy and compliance are maintained through robust security measures.

**Commerce**: According to the vendor, VTEX Commerce Cloud allows users to build, manage, and deliver advanced B2B and B2C commerce experiences. They can create personalized shopping journeys, utilize powerful merchandising and catalog management tools, implement flexible pricing and promotions strategies, and enable smooth checkout and payment processes.

**OMS (Order Management System)**: The vendor states that the product enables users to centralize order management across multiple channels. It streamlines order processing and fulfillment workflows, and provides real-time inventory visibility and allocation. The product supports various fulfillment options, including ship from store and dropshipping. Integration with shipping carriers and logistics providers is also available for seamless order fulfillment.

**Marketplace**: According to the vendor, VTEX Commerce Cloud allows users to expand their product assortment without inventory by creating and managing a marketplace platform for sellers. They can enable seamless onboarding and management of sellers, implement revenue sharing and commission models, and facilitate order routing and fulfillment for marketplace sellers. The product aims to provide a seamless shopping experience across multiple sellers.

**VTEX IO**: The vendor claims that VTEX IO enables users to develop, integrate, and switch components seamlessly. They can leverage a serverless architecture for scalability and cost-efficiency, take advantage of pre-built connectors and APIs for easy integration, and enable rapid prototyping and iterative development.

Note: The final paragraph or section has been removed as it was not a feature.

The VTEX Commerce Cloud, from VTEX, is presented as a fully integrated commerce, marketplace and order management software platform designed to deliver fast time to revenue with no need for upgrades. The vendor states users can collaborate with customers to give them exactly what they want through experiences tailored for the business and how, when, and where customers buy.

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify Lite

Basic Shopify

Advanced Shopify

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Standard

Plus

VTEX Commerce Cloud

Snag a free copy of the Buyer's Guide to Ecommerce Platforms for tips, advice, and product info.

Need help deciding which Ecommerce Platform is best for you?

eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

VTEX

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

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VTEX Commerce Cloud

Overview

What is VTEX Commerce Cloud?