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IBM Watson IoT Platform (discontinued)

Score8.5 out of 10

5 Reviews and Ratings

What is IBM Watson IoT Platform (discontinued)?

The IBM Watson IoT Platform was an Internet-of-things, managed cloud-hosted solution supporting device connectivity, control, visualization, and overall device visibility and management. It provides a UI where users can add and manage devices, control access to IoT service, and monitor usage. With its device management service, users can perform device actions like rebooting or updating firmware, receive device diagnostics and metadata, or perform bulk device addition and removal. The service was discontinued in late 2023, and is no longer available.

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Categories & Use Cases

Who Buys & Uses IBM Watson IoT Platform (discontinued)

Most Frequent Users

Top 3 industries using IBM Watson IoT Platform (discontinued).

Based on HG Insights installation data
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#1 most frequent

Finance and Insurance

17.6%

3 installations of 17

#2 most frequent

Information

17.6%

3 installations of 17

#3 most frequent

Manufacturing

11.8%

2 installations of 17

IBM Watson IoT Platform (discontinued) Reviews

What users are saying about IBM Watson IoT Platform (discontinued).
View all IBM Watson IoT Platform (discontinued) reviews

Watson - API with a lot of potential

Incentivized
Vinay Pushkarna, B.Eng, MBAView profile
Supervisor, Business Transformation in Information Technology at Plains Midstream Canada (1001-5000 employees)

Pros

  • The asset information is available in both static and dynamic format (from thermal images, to OEM data, to time series data). The ability to ingest all the information using a single platform has great value.
  • Another benefit is a seamless integration with Maximo. This has been a challenge with other 3rd party systems available.
  • The experience of IBM Maximo systems updates is positive.

Cons

  • IBM, in general, lacks strong front-end consultants, and is still a software sales driven company.
  • Customers need a lot of help identifying the "real" problem, which could be caused by their process, people, or maybe a technology. IBM with its experience can help.
  • I understand that IBM will soon offer a holistic Asset Performance Management solution, because until now it has been a tactical level solution. Watson has a place in the overall package

Return on Investment

  • This is too early to tell, as I am still exploring the system.
  • However, this will be very valuable if we start capturing asset failures well in advance.

Alternatives Considered

Predix Platform and Azure API Management

Other Software Used

IBM Maximo, IBM Watson Assistant, IBM Watson Knowledge Catalog

Affordable dashboard tool, a must-have for larger companies!

Incentivized
Verified User
Employee (1-10 employees)

Pros

  • Centralized dashboard - Having a centralized dashboard for all IoT devices is super helpful and greatly decreases the overhead for this type of development.
  • Super easy to integrate - The UI, documentation, and tutorials are extensive and well-designed, so getting the entire system up and running is quite easy.
  • Extensive integrations and compability - Watson IoT has extensive compatability with devices and data types, making it easy to integrate an entire IoT ecosystem.

Cons

  • Some of the tutorials could use a little more improvement - While there is a considerable amount of documentation, most of the good documentation for Watson IoT we found to be from third-parties.
  • Administration and billing tools could use a bit more improvement - The UI is a bit clunky and poorly-designed here.
  • Be prepared to work with IBM support to get this going - Their turn-around support for inquiries can be lengthy, and setup time may also be quite lengthy because of this.

Return on Investment

  • Positive - This tool greatly increases most company's manufacturing and production efficiency, and the use-cases are extensive. It was a great way of decreasing down-time for us.
  • Negative - Took lots of work and energy to get up and running, we had to rely on IBM support and tutorials many times during this process.
  • Positive - Quite cheap, most of the tiers of pricing cost very little, and it's possible to use Watson IoT for a few months for free to see if it is beneficial for your company.

Other Software Used

Moz, Wufoo, GoToMeeting, UberConference, Freshdesk, Intercom