Name: WaveAccess CRM Gamification Tool
Author: WaveAccess

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

Development

Career Center

Education

Business Intelligence (BI)

Collaboration

Communications Platform as a Service (CPaaS)

Quality Management

Smart Spaces

Supply Chain Visibility

Enterprise

Accounting

Loan Origination

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

App Development

Bug Bounty

Cloud Storage

Data Center Outsourcing (Canada)

Data Observability

Data Replication

Debugging

Desktop Management

Encryption Key Management

Fraud Detection

HTML Editors

Industrial IoT

Integration Platform as a Service (iPaaS)

Load Balancing

MLOps

Machine Learning

Managed Security Service

Network Performance Monitoring

Network Troubleshooting

Process Mining

Secure Access Control

Secure Web Gateway

Software Defined Storage (SDS)

Static Code Analysis

Threat Hunting

Virtual Desktop Infrastructure (VDI)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Signage

Email Management

Email Marketing

Grant Management Software

Marketing Automation

Public Relations (PR)

Real-Time Interaction Management

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Interactive Whiteboard

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales Dialer

Sales

Microsegmentation

Video Surveillance

Security

HIPAA Compliance

Insurance Suites

Restaurant Management

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Act! CRM

ACT! LLC

Bunchball Nitro

BI WORLDWIDE

Ambition

Ambition Inc.

LevelEleven

Ascent Cloud

Zoho Motivator

Zoho

FantasySalesTeam (discontinued)

Discontinued Products

Greatify

Greatify.co

Qstream

SalesScreen

SmartWinnr

The WaveAccess CRM Gamification Tool is a solution designed to increase user adoption of Microsoft CRM by turning it into a game. According to the vendor, this tool is suitable for small to large-sized companies and can be used by sales teams, customer service teams, marketing teams, business development teams, and the financial services industry.

## Key Features

**Rewards**: Users earn points for each "create" or "update" operation in CRM, and these points are immediately displayed in a special balloon in the browser window, according to the vendor.

**Leaderboards**: Leaderboards show the rankings of users, teams, or the entire organization based on the points earned. Users can see their position relative to others, fostering competition and motivation, as claimed by the vendor.

**Ranks**: Users can achieve different ranks based on their points, providing a sense of achievement and recognition for their performance, according to the vendor.

**Priority goals**: Users can set priority goals to focus on specific CRM activities. These goals can be customized to align with business objectives and encourage specific behaviors, as stated by the vendor.

**Playerbase**: The tool allows for the creation of multiple playerbases, enabling separate competitions. Playerbases can be organized by teams, departments, or any other desired grouping, according to the vendor.

**Results tracking**: Out-of-the-box charts and dashboards display the points earned for different CRM operations. Results can be tracked at the user, team, or organization level to monitor progress and performance, as claimed by the vendor.

**Branding**: The tool can be branded with the company's logo and colors to create a personalized experience. According to the vendor, this branding enhances user engagement and reinforces the company's identity.

**TV-broadcasting**: The tool supports TV broadcasting of leaderboards and achievements, promoting visibility and encouraging healthy competition, according to the vendor.

**Quiz Game**: Users can engage in a quiz game to learn valuable facts about their customers. The game displays pictures of customers and asks questions about them, rewarding points for correct answers, as stated by the vendor.


WaveAccess CRM Gamification Tool is a sales gamification software solution offered by WaveAccess.

Flockjay is a sales enablement platform for sales teams used to improve the performance and workflows of their sales teams' with a single platform for content and learning management. The platform gives sales teams the ability to ramp quicker through peer-to-peer learning, crowd-sourced best practices, and AI-driven coaching moments.

Flockjay

Free

5 - User Pack

10 - User Pack

25 - User Pack

WaveAccess CRM Gamification Tool

Sales gamification software facilitates challenges and competitions to motivate sales representatives, with the goal of increasing revenue.

Sales Gamification

WaveAccess

Features related to gamifying sales operations.

Sales contest templates

Includes pre-designed sales competitions based on common sales goals and KPIs.

Custom sales contests

System administrators and/or players can design customized sales competitions, with different challenges, types of rewards, etc., depending on company culture, goals, and KPIs.

Team competitions

Enables contests involving groups of employees playing against one another, rather than one-on-one competitions or every rep for themselves (as with a leaderboard).

Multiple competitions

Allows for multiple competitions of different types to be going on simultaneously; this kind of complexity is especially important for enterprises.

Contest flexibility

Administrators can make adjustments to competition design, duration, etc. as needed, allowing sales managers to test and modify different competitive dynamics for agile improvement. Also helps keep contests aligned with current company goals.

Sales rep view

Sales reps have their own profiles/personal view of the platform to monitor performance, progress, and goals. May include mini-games or coaching; often mobile access is important.

Mobile game functionality

Users can view results or participate in games and contests on their mobile devices.

Game notifications & updates

Managers and players receive notifications about game developments, game/quota deadlines, and updated competitive rankings.

Social competition / Game collaboration

There is a social element to the competition; the gamification software allows users to post, like, share, and comment on each others’ wins and losses, or integrates to the company’s social/collaboration channel(s). May also allow non-salespeople to get involved.

Sales game integration to Salesforce

Pulls sales performance data and details from Salesforce CRM.

Sales performance reporting

Gamification software reports on individual and team sales results in an engaging, clear, and simple way.

TV streaming

Results of competitions, along with other motivational and competitive material, can be televised. This may be a matter of digitally displaying the sales performance report (static), or may be more like a news report/continuous content feed.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Sales Gamification Software

WaveAccess CRM Gamification Tool

Overview

What is WaveAccess CRM Gamification Tool?