Name: Wavenet Prime Messaging Solution
Author: Global Wavenet

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Development

Business Intelligence (BI)

Collaboration

Diagramming

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Data Privacy Management

Database Load Balancing

Ethernet Switches

File Sync and Share

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Log Management

Managed IT Service

Network Performance Monitoring

Network Troubleshooting

NoSQL Databases

Packet Analyzer

Password Management System

Remote Support

SOA Governance

Single Sign-On

Smart Contracts

Solid State Drives

Threat Hunting

Threat Intelligence

Virtual Private Cloud (VPC)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Collaboration

Customer Success

Digital Content Creation

Digital Signage

Email Marketing

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales

Construction Management

Equipment Rental

Homeowner's Association (HOA) Management

InsurTech

Insurance Suites

Investment Portfolio Management

Tax Practice Management

Vertical-Specific

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The Wavenet Prime Messaging Solution is a messaging platform designed for Communication Service Providers (CSPs) and mobile operators. According to the vendor, this solution offers a wide range of capabilities, including managing multiple messaging modes such as Short Message Service (SMS), Multimedia Messaging Service (MMS), and Unstructured Supplementary Service Data (USSD). It caters to telecommunication companies, mobile network operators, communication service providers, messaging service providers, as well as IT and technology companies.

## Key Features

**Short Message Service Centre (SMSC)**: The messaging solution provides a highly scalable SMSC that can efficiently handle heavy traffic and ensures end-to-end SMS handling with First Delivery Attempt (FDA). It supports storing and forwarding messages, error-based message resubmission, Unicode and long message support, mobile number portability (MNP), input match, layered routing, and Signalling System No. 7 (SS7) integration.

**Unstructured Supplementary Service Data (USSD)**: According to the vendor, the USSD feature enables the routing of requests to the USSD browser and handles both Mobile Initiated and Network Initiated USSD sessions. It supports USSD redirection via Sigtran and Short Message Peer-to-Peer (SMPP) to third-party applications, offers an external application interface via SMPP and Hypertext Transfer Protocol (HTTP), and provides user access control through Mobile Station International Subscriber Director Number (MSISDN) and International Mobile Subscriber Identity (IMSI) pattern matching and blacklist/whitelist checks.

**Evolved Universal Synchronous Serial Interface (USSI)**: The solution supports Mobile Initiated (MI) and Network Initiated (NI) USSI operations, facilitates User Equipment (UE) registration and deregistration, integrates with Home Subscriber Server (HSS) and Call Session Control Function (CSCF), and offers A-Party and B-Party whitelisting capabilities.

**Short Message Peer-to-Peer (SMPP) Gateway**: The SMPP Gateway feature allows for offloading and accepting traffic from external SMPP client entities. It ensures flow control and congestion avoidance, session security and encryption, account profiling, queue and retry management, resource recycling, throughput control, and firewall protection.

**SMS Firewall**: The messaging solution provides robust protection against SPAM, flooding, mobile origination (MO) spoofing, mobile termination (MT) faking, phishing, and other security threats. It includes features such as global title (GT) scanning, origination address (OA) quarantine and alarms, whitelisting and blacklisting, and comprehensive CDR analysis and reporting.

**Multimedia Messaging Service Centre (MMSC)**: The MMSC feature enables interoperability between 3rd Generation Partnership Project (3GPP) and 3rd Generation Partnership Project 2 (3GPP2). It offers retry schemes for failed messages, authentication, authorization, and accounting (AAA) functionality via Radius, auto provisioning of subscribers, MMS-specific CDR, transaction logs for each interface, blacklist for admins and users, and FTP backup of statistics and reports.

**Short Message Service (SMS) Hub**: The SMS Hub feature provides global title (GT) translation, mobile number portability support, firewall and personalized feature adding for MT traffic, store and forward and transparent message handling modes, SMPP to GSM and GSM to SMPP support, Send Routing Information (SRI) caching, address manipulation, Report SM Delivery Status (RSDS) and Alert Service Centre (alert-SC) handling, International Mobile Subscriber Identity (IMSI) hiding, and inbound/outbound address validation.

**Personalized Messaging Services**: The messaging solution offers various personalized messaging services, including incoming SMS copy, distribution lists, SMS forwarding, incoming/outgoing number blacklist/whitelist, auto-reply, and SMS parental control.


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Essentials (up to 20 users)

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Ultimate

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Wavenet Prime Messaging Solution

Companies offering UCaaS (Unified Communications as a Service) present a combination of a software platform and outsourcing of responsibility for enterprise messaging, voice, conferencing, and (fairly well) all communication technology, primarily to prevent front-loading of costs and gain cost-control thereafter, and also to provide users with a standardized, reliable service.

Unified Communications as a Service (UCaaS)

Global Wavenet

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

Business SMS/External Messaging

Online Fax

Ability to send and receive faxes over the internet

Voicemail Transcription

AI-powered voice-to-text transcription of voicemails

Mobile apps

Mobile app for iOS

Mobile app for Android

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

High quality audio

High quality audio connection is consistently available, with few or no interruptions.

High quality video

High quality video connection is consistently available, with few or no interruptions.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

Record meetings / events

Meetings and webinars can be recorded for playback.

Screen Sharing

Features related to remote screen sharing capabilities.

Desktop sharing

Presenters can remotely share a view of their desktop with attendees.

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

Centralized communications management

All voice, chat, and video features can be managed from one central platform.

Team messaging

Team members can send each other messages.

Team document sharing

Documents can be shared with other team members.

Call and meeting analytics

Analytics and reporting are available about both calls and meetings.

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Wavenet Prime Messaging Solution

Overview

What is Wavenet Prime Messaging Solution?