Name: Webhelp
Author: Webhelp

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Java Technologies

Push Notifications

Development

Business Intelligence (BI)

Collaboration

Diagramming

Manufacturing Execution

Project Portfolio Management

Enterprise

Accounting

Finance and Accounting

401(k)

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Infrastructure

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Desktop Outsourcing

Ethernet Switches

Fraud Detection

IT Operations Analytics

Integration Platform as a Service (iPaaS)

License Management

Machine Learning

Network Performance Monitoring

Network Troubleshooting

NoSQL Databases

Packet Analyzer

Smart Contracts

Software Defined Storage (SDS)

Solid State Drives

Unified Endpoint Management (UEM)

Vector Databases

VoIP Monitoring

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Center

Content Management

Creative Collaboration

Digital Content Creation

Email Marketing

IP Geolocation

Identity Resolution

Marketing Analytics

Marketing Automation

Social Login

Social Media Customer Service

Social Media Management

Survey & Forms Building

URL Shorteners

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales Acceleration

Sales

Animation

Homeowner's Association (HOA) Management

Nonprofit Advocacy

PCB Design

Public Sector Software

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Accenture Communications Outsourcing

Accenture

Black Box Communications Outsourcing

Black Box Network Services

Cisco Communications Outsourcing

Cisco

Masergy

NTT Data Managed Customer Experience (CX) Services

AT&T Communications Outsourcing

AT&T

Bell Communications Outsourcing

Bell Canada

AnswerConnect

AnywhereWorks

BT Communications Outsourcing

BT Group

Webhelp is a provider of customer experience solutions and services that aims to enhance customer experiences and foster brand advocacy and loyalty. The product is designed to cater to businesses of all sizes, ranging from startups to large enterprises. It serves various professions and industries, including B2B Sales, Sales Outsourcing, Customer Service, CX Design and Strategy, Generative AI, Trust & Safety, Data & Analytics, Digital Marketing, Technical Support, Regulated, KYC & Payment Services, and Tech, Automation & AI.

## Key Features

**B2B Sales**: Webhelp offers B2B sales solutions, leveraging their team's expertise in sales techniques and strategies.

**Lead generation**: Webhelp assists businesses in generating leads through targeted marketing campaigns and prospecting activities.

**Sales pipeline management**: Webhelp supports businesses in managing their B2B sales pipeline, ensuring efficient lead nurturing and conversion.

**Account management**: Webhelp provides account management services to establish and maintain strong relationships with B2B clients.

**Sales team augmentation**: Webhelp offers sales outsourcing services to supplement and enhance a company's existing sales team.

**Sales process optimization**: Webhelp helps optimize sales processes by identifying areas for improvement and implementing effective strategies.

**Sales performance tracking**: Webhelp provides tools and analytics for tracking and measuring sales performance, enabling data-driven decision-making.

**Sales training and coaching**: Webhelp offers training and coaching programs to enhance the sales skills and capabilities of outsourced sales teams.

**Multichannel support**: Webhelp delivers customer service across multiple channels, including phone, email, chat, and social media.

**Technical support**: Webhelp provides technical support services to assist customers with product or service-related issues.

Webhelp is a global CX BPO partner, that designs, delivers, and optimizes companys' customer experience offering outsourced creation of exceptional brand advocacy and loyalty. Their services include virtual assistants, Instagram posts, follow-up call, and text. From sales to service, and content moderation to credit management, they offer end-to-end outsourcing services across all B2C and B2B customer journeys with brand ambassadors to manage relationships customers have with a brand.

The company boasts +120,000 agents in more than 200 locations and over 60 countries.  Webhelp is currently owned by its management and GBL, a global investment holding.

Webhelp

Primarily to help companies cut the cost of providing service or to fill a project-based service need, some professional services companies offer hosted communications. Also, they may present a potential partner for outsourcing a variety of IT management services such as help desk and product support, technology consulting, operational services, development and integration, expense management and other services.

Communications Outsourcing

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Communications Outsourcing Services

Webhelp

Overview

What is Webhelp?