WebRTC

Real-time communication: Many users have found WebRTC to be a useful tool for real-time communication, allowing people in different locations to connect easily. Reviewers appreciated the ability to create peer-to-peer and peer-to-multi-peer connections, which they considered the best feature of WebRTC.

Ease of use and integration: Users have praised WebRTC for being easy to integrate and customize, with open-source code and the ability to modify signal and noise cancellation. The user also appreciated that it did not require peer-to-peer discovery, making it easier to develop the business logic.

Versatility: Several reviewers noted that WebRTC brought together telecommunication and web technologies, making it a valuable and versatile tool beyond voice and video calling. They cited examples such as distance learning and chat applications which were possible with this technology.

Complex Setup Process: Users have expressed frustration over the manual setup process for STUN and TURN servers, which has to be done based on product scalability and usage in different geographical locations. Several users have stated that this can be time-consuming and challenging to set up correctly.

Lack of Documentation: Many reviewers have noted the lack of documentation available for WebRTC, making it difficult for new users to understand the technology fully. Some users feel overwhelmed by the absence of proper section-wise documentation, which makes it challenging to navigate through troubleshooting issues.

Difficulties with Communication Standard: A significant challenge facing several users is that WebRTC is still under development as a communication standard. This makes it challenging for some customers to implement the software correctly, leading to lag in group chats or connection problems. Additionally, some customers dislike the absence of support for non-free codecs H.264 and H.265, which limits their ability to use certain features.