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Vertical-Specific

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### Email Fax Services
Users consistently highlight the user-friendly nature of WestFax's email fax services, emphasizing its ease of use and flexibility in sending and receiving faxes. The ability to send secure documents conveniently through email-to-fax and print driver options is a standout feature for many reviewers. Additionally, the convenience of converting from a physical fax machine to a cloud-based solution has significantly improved efficiency for users. The positive feedback regarding the Email to Fax feature and the overall cost-effectiveness of the service further solidify WestFax's reputation as a top choice for online faxing solutions.

### Online Fax Management
Users unanimously praise WestFax's online fax management capabilities, highlighting its user-friendly interface and efficient features for managing faxes. The ability to easily send and receive faxes from various locations, along with the convenience of fax broadcasting for wide distribution, has garnered high acclaim. Reviewers consistently emphasize the simplicity, reliability, and security of WestFax's online fax management tools, making it a top choice for businesses seeking effective fax solutions.

### Flexible Faxing Options
Users unanimously praise WestFax's responsive and flexible functionality options. The consensus among reviewers is that WestFax's flexible faxing options provide a modern and time-saving solution for sending faxes through various methods. The print driver and email-to-fax features are highlighted as particularly user-friendly and efficient. Customers appreciate the multiple options available for sending, receiving, and managing faxes, indicating that WestFax's flexible faxing capabilities are a significant strength of the service.

### Secure Faxing Solutions
Users consistently highlight WestFax's secure faxing solutions as a standout feature, emphasizing the convenience and ease of use in sending secure documents. The ability to maintain privacy and security while transmitting sensitive information is a key factor that users appreciate. Additionally, the secure HIPAA-compliant features offered by WestFax are commended for their reliability and efficiency in handling medical transactions securely. The overall sentiment towards WestFax's secure faxing solutions is positive, with users valuing the peace of mind that comes with knowing their faxes are securely transmitted.

### HIPAA Compliant Faxing
Users consistently praise WestFax for its HIPAA-compliant faxing capabilities. The sentiment across reviews indicates that WestFax's adherence to HIPAA regulations is a strong point for users, with many highlighting the reliability, ease of use, and security of their faxing services. Customers appreciate the peace of mind that comes with knowing their sensitive medical information is being transmitted in a compliant and secure manner. The positive feedback regarding WestFax's HIPAA-compliant faxing suggests that users value the company's commitment to providing the necessary compliance measures for handling confidential data.

### Privacy and Security Features
Users find WestFax's privacy and security features to be a reliable solution for safeguarding sensitive information and ensuring compliance with privacy regulations. The ability to send secure documents via fax, coupled with the convenience of fax to email services, is highly valued for maintaining confidentiality and data integrity. Additionally, the feature that allows for easy merging of information into documents enhances efficiency while upholding privacy standards. The consensus among users is that WestFax's privacy and security features offer a secure and user-friendly platform for transmitting confidential information.

Users of this software have found it incredibly convenient for remote faxing, eliminating the need to walk up to a physical fax machine. With the ability to send faxes directly from a computer or via the web portal, users can save time and keep a record of all their sent faxes. One key benefit is the software's focus on security, allowing users to send secure documents without relying on email, ensuring privacy and security. This aspect is particularly appreciated by those in industries that require HIPAA compliance, as the software is fast, convenient, and secure, making it suitable for HIPAA faxing and secure medical transactions. Converting from a physical fax machine to this cloud-based solution has proven to increase efficiency and enable faster communication. Users have also found the interface of the software to be user-friendly and easy to navigate, enhancing their overall experience. Additionally, clients who require compliance features are satisfied with the software's offering of confirmation page archive and retrieval. The responsive and flexible customer support has also garnered positive feedback, with users expressing satisfaction in how accommodating functionality requests are handled. Overall, users highly recommend this service for its superior faxing capabilities, competitive pricing, and reliability for daily HIPAA compliant faxing needs. Even users who do not require HIPAA compliance appreciate the software's strong focus on security. Additionally, the software offers an Inbound/Outbound Fax API that seamlessly integrates into workflows without requiring constant attention. Lastly, users have reported that using this software has allowed them to eliminate the need for a LAN fax server, further streamlining their operations.

In summary:
- Remote faxing eliminates the need for physical machines
- Secure document sending ensures privacy and security
- Convenient digital records of sent faxes
- Suitable for HIPAA faxing and secure medical transactions
- Increased efficiency and faster communication compared to physical machines
- User-friendly interface enhances usability
- Compliance features such as confirmation page archive and retrieval available
- Responsive and flexible customer support 
- Reliable for daily HIPAA compliant faxing needs
- Highly recommended for superior capabilities and competitive pricing
- Seamless integration with workflows through the Inbound/Outbound Fax API
- Eliminates the need for a LAN fax server

User-Friendly Interface: Many reviewers have praised the software for its user-friendly interface, making it straightforward and easy to use. Some users felt that the simplicity of daily use and minimal barriers to entry were particularly positive aspects of the software.

Multiple Sending Options: The availability of multiple methods for sending faxes, such as a print-to-fax driver, desktop application, and online portal, was highly appreciated by many users. This flexibility allowed them to choose the most convenient method based on their specific needs.

Excellent Customer Service: Several reviewers have highlighted the excellent communication and customer service provided by WestFax. They specifically mentioned the helpfulness of the support team in resolving any issues that arose.

Admin Unfriendly Settings: Some users have found that most settings in the software require contacting support, making it difficult to customize and configure without assistance. They feel that the software is not very admin-friendly and would prefer more user-friendly options for adjusting settings.

Limited Customization Options: Several reviewers have mentioned that the software lacks options for customizing the fax cover sheet and other elements, limiting their ability to personalize the software according to their preferences. This has led them to believe that the software is not fully developed for customization and could benefit from more extensive customization features.

Need for Better App Integration: A common concern among users is the lack of integration with other apps, particularly SSO SAML. Some users have suggested that improved integration would enhance their overall experience with the software by allowing seamless connectivity between different applications and streamlining their workflow.

WestFax, headquartered in Greenwood Village, Colorado, offers cloud based HIPAA compliant fax. Its APIs enable users to send, receive and track faxes, or send faxes from within applications without the expense of complicated custom hardware and software solutions.

Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.

Essential

Professional

HIPAA Compliant

HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.

Home Office

Small Business

WestFax

Online Fax

WestFax Inc

How to use the WestFax Fax Portal

The new WestFax Fax Portal enables users on any web browser to send and recieve faxes to and from anyone. Manage your fax settings and cover pages with ease. The console has been redesigned from scratch to server as a one-stop faxing enterprise tool. Ask about our white labelled version for your organization. Supports Active Directory / SSO as well.

Email to Fax Quick Walkthrough

WestFax makes faxing easy. Sending a fax is as easy as sending an email. 

All you need to do is send an email to the fax number @westfax.com 

So if you wanted to fax 888-555-1212 you would send an email to 8885551212@westfax.com and include the attachment that is the document that we will convert to a fax. 
That's it!

Next you'll get an email confirmation with the status of the fax job so you are sure your fax was sent successfully.

Admin Tool

If you manage a WestFax account the Admin tool will be the place to setup user, notifications and allowed senders.

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Overview

What is WestFax?