Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Performance Testing

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Enhanced 911 (E911)

Enterprise Generative AI

Integrated Workplace Management (IWMS)

Payment Facilitation

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

Employee Monitoring

HR Management

Payroll

Recruitment Agency

Stock Option Plan Administration

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

Application Performance Management (APM)

Cloud Migration

Cloud Storage

DevSecOps

Firewall

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Product Implementation Services

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Engagement

Content Management

Cross-Channel Campaign Management

Email Marketing

Email Testing

Employee Advocacy

Enterprise Marketing Management

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Camp Management

Digital Forensics

Estate Planning

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Twilio

WhatsApp Business

Meta Platforms Inc

Exotel

Exotel Techcom

Telegram

Open Source

PanTerra Networks

PanTerra

Textmagic

Webex Connect

Cisco

Avaya Communications API

Avaya

Vonage Communications APIs

Vonage

Bandwidth

Bird

Bird (formerly MessageBird)

### Messaging Solutions
Users generally appreciate Whispir's robust messaging solutions capabilities. The consensus among reviewers is that Whispir's messaging solutions offer a simple and effective way to send SMS messages to customers. The platform's ability to provide custom solutions and manage bulk messaging efficiently has been highlighted as a significant advantage. Additionally, users have praised Whispir's multi-channel messaging capabilities and the support provided by the Whispir team in overcoming business challenges. Despite some minor concerns about message status visibility, overall, users find Whispir's messaging solutions to be reliable and impactful for their communication needs.

### 1. Enhance Your Marketing Strategy with SMS and Email Campaigns
2
Users consistently praise Whispir's capabilities for running successful email campaigns. The platform's user-friendly interface and customizable templates make it easy for users to create engaging content for their campaigns. Additionally, the ability to set up automated workflows based on campaign triggers streamlines processes and enhances efficiency. However, some users have noted limitations in the platform's reporting capabilities for larger email campaigns. Despite this, the overall sentiment towards Whispir's sms and email campaigns remains positive, with users appreciating its effectiveness in reaching and engaging with their target audience.

### Customizable Communication Templates
Opinions on Whispir's customizable templates feature vary among users. While some appreciate the ease of use and the wide range of templates available, others find certain aspects, such as background data manipulation, to be challenging. The ability to create engaging templates and automate workflows based on campaigns is highlighted as a significant advantage by many users. Despite differing views, the consensus seems to be that Whispir's customizable communication templates offer a valuable tool for enhancing messaging strategies.

### Team Collaboration and Support
Users consistently praise Whispir's exceptional team support and collaboration features. The reviews highlight the team's responsiveness, willingness to assist, and ability to provide custom solutions when needed. Despite some minor drawbacks such as limitations on Alias Manager and a less intuitive user experience, the support team's effectiveness in addressing these issues is acknowledged and appreciated. Customers value the support team's proactive approach in helping them navigate challenges and optimize their use of the platform.

### Technical Support and Customer Service
Users generally appreciate Whispir's reliable and supportive customer service and technical support capabilities. While some users have highlighted occasional gaps in domain knowledge among technical support staff, overall feedback indicates that the support team is willing to assist and offer innovative solutions. The level of support provided by Whispir seems to be a distinguishing factor, with users relying on the team's responsiveness and helpfulness to address their company's needs. However, there are mentions of challenges in navigating the Whispir portal effectively and accessing critical information independently. Despite these minor drawbacks, the consensus leans towards positive experiences with Whispir's technical support and customer service.

### Customer Engagement and Outreach
The feedback from users regarding Whispir's customer engagement and outreach capabilities is generally positive, with many highlighting the platform's efficiency in reaching customers quickly and facilitating effective communication. Users appreciate the ability to send bulk messages and manage customer interactions smoothly. However, some users have expressed a desire for improvements, such as clearer status updates on message delivery and the potential addition of a chatbot functionality to enhance the engagement process. Despite these minor concerns, overall sentiment leans towards satisfaction with Whispir's customer engagement and outreach features.

Whispir is an automated communication platform to engage audiences, build brands and help users make data driven decision with the click of a button, from the company of the same name with offices in Melbourne and Singapore.

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

Programmable Messaging

Programmable Voice

Twilio SendGrid Marketing Campaigns

Programmable Video

Twilio SendGrid Email API

Twilio Flex (Contact Center)

Twilio Conversations

Twilio Authy

Programmable Wireless

WhatsApp Business API

Elastic SIP Trunking

Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

Phone Number

Inbound Calling

Outbound Calling

Inbound Messaging

Outbound Messaging

Whispir

Communications Platform as a Service (CPaaS)

Whispir.com, inc

Whispir Product Overview

Engage your customers over the most relevant channel to them, with the most suitable media. Send them exactly what they want to see, the way they want to see it. Follow up on their experience automatically, asking all the right questions to get the most valuable feedback. 

Whispir allows you to do all of this in a drag and drop interface, with the most useful templates all ready to go, straight out of the box. 

Sounds good, right? Watch this video to find out more.

Music: "Vacation" by Joakim Karud (http://www.joakimkarud.com/)

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home