Name: Wise Systems
Rating: 9.7 (3 reviews)
Author: Wise Systems, Inc

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Feature Management

Performance Testing

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Enterprise Search

Enterprise

Accounting

Accounting and Tax Services

Financial Risk Management

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Relocation

Resume Parsing

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Database DevOps

Disk Cloning

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Interoperability

Metadata Management

Network Performance Monitoring

Product Implementation Services

Remote Desktop

Remote Monitoring and Management

Secure Email Gateway

Server Virtualization

Test Management

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Enablement

Sales Training

Sales

Secure Service Edge (SSE)

Security

Car Rental

Construction Takeoff and Estimating

Direct Secure Messaging

Home Health Care

Insurance Agency Management

Intelligent Document Processing

Medical Office EMR & EHR

Population Health Management

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### Route Optimization
Reviewers consistently praise Wise Systems for its route optimization capabilities, citing the AI-driven system as a key strength. Users appreciate the ease of use and the ability to plan routes efficiently, taking into account factors like traffic and potential disruptions. While some users express a desire for additional features like advanced analytics and forecasting, overall, Wise Systems is recognized for its effective route optimization solutions that contribute to improved operational efficiency and customer satisfaction.

### Delivery Management
Users consistently praise Wise Systems for its efficient delivery management capabilities. They appreciate the ability to optimize delivery routes, improve on-time delivery efficiency, and reduce operating costs. The platform's data-driven approach enables users to make informed decisions, leading to increased efficiency and customer satisfaction. Additionally, users value the tracking features that allow them to monitor delivery times and stop sequences, aiding in route planning and optimization. Wise Systems has proven to be instrumental in enhancing daily delivery success rates and providing valuable insights into route planning and delivery service optimization.

### Stop Management
Users also find Wise Systems beneficial for identifying stops that are taking longer than expected, allowing for targeted analysis to improve efficiency at specific locations. Additionally, the ability to consolidate stops from various distributors has resulted in better estimated times of arrival and enhanced compliance with delivery windows. This feature has been particularly praised for its contribution to route optimization and overall delivery performance.

### Driver Efficiency
Users appreciate Wise Systems for its driver efficiency features, particularly the ability to monitor delivery times and stop sequences. This functionality aids in identifying areas for improvement and optimizing routes for more efficient deliveries. The platform's capability to provide real-time progress updates and streamline driver instructions contributes to overall operational effectiveness.

### Planning and Scheduling
Users appreciate Wise Systems' ability to plan routes accurately and efficiently, providing team members with precise timing for their day. However, some users express a desire for a route planning session option in the future. Despite this minor drawback, the consensus is that Wise Systems excels in detailed planning processes, enhancing overall scheduling efficiency for businesses.

Wise Systems' route optimization and tracking capabilities have helped users streamline their delivery processes while increasing daily delivery success rates. By providing drivers with accurate data on time windows and parking information, Wise Systems has allowed them to optimize their routes and improve the overall efficiency of the delivery process. Users have reported a significant reduction in delivery times, which has helped minimize customer complaints related to late deliveries.

Additionally, using the data collected by Wise Systems, users have been able to address customer service issues, driver truthfulness, and sales routing issues. By leveraging the insights provided by Wise Systems, users have identified areas where drivers might be struggling or taking longer than usual for specific stops. They can then use this information to provide better support to their drivers and reduce delays that could impact delivery success rates.

The ability of Wise Systems to combine stops from multiple distributors has also significantly improved route optimization capabilities--something that was not possible with other systems. Overall, Wise Systems has enabled users to make more informed decisions about routes and deliveries, thereby reducing costs associated with the delivery process while improving customer satisfaction levels.

Intuitive Interface: Many users found the interface of Wise Systems to be well-designed and user-friendly, allowing them to perform routing tasks quickly and efficiently. The layout was intuitive, making it easy for users to navigate through the software's various features.

Great Customer Support: Several reviewers appreciated the excellent customer support provided by Wise Systems. They reported that their questions were addressed promptly, with expert staff responding on the spot. Customers also noted that the company worked closely with them to adapt the software to their specific needs, resulting in more efficient routing processes.

Real-Time Tracking: Users liked how they could track drivers' progress live in real-time using Wise Systems. This feature allowed them to monitor delivery times and stop sequences easily. With this information at hand, businesses could set up optimized routes for future deliveries, avoiding long wait times or other issues.

Laggy and Delayed Changes: Some users have experienced delays with changes not appearing until the page is refreshed. 

Web Browser Routing Experience: A few users stated they did not like using the web browser routing experience and suggested a desktop app would be better. They also mentioned that it would help to see more routes at once.

Reporting Tools Need Improvement: One user expressed concerns about Wise Systems' reporting tools, suggesting that they could use improvement. The same user noted that implementation timelines for product updates were often moved out multiple times, which was frustrating.

Wise Systems is an Autonomous Dispatching and Routing solution that enables operations teams and drivers to improve fleet efficiency and customer service, adapting to the everyday challenges they encounter. Automatically schedule routes, monitor routes in progress, and watch the system intelligently adjust to day-of delays.  Cloud-based with machine learning, Wise Systems' platform can be used on its own or one module at a time to bring more dynamic and responsive routing to a fleet.

Basic

Onfleet in San Francisco offers a fleet management platform containing route optimization and planning, GPS, in-app driver communication (e.g. messaging), task sequencing and linking, and other features.

Starter

Premium

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Onfleet

Wise Systems

Last Mile Delivery

Transparency19 Demo: Wise Systems

Wise Systems, Inc

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Wise Systems

Overview

What is Wise Systems?