wolkvox CRM

Wolkvox provides comprehensive solutions for the improvement of contact center operations, customer service and collections, with VoIP telephony, CRM, Speech Analytics, omnichannel interactions, BI and Intelligent Dial services. The wolkvox CRM platform is used to manage and automate the relationship with customers from the cloud, having a software solution focused on customer service, sales and collections processes that unifies in the same desktop all the information obtained by agents in wolkvox Manager and Agent.