Name: wolkvox Manager
Author: wolkvox (MICROSYSLABS SAS)

Customer Identity and Access Management (CIAM)

Help Desk

Web and Video Conferencing

Customer Support

Java Technologies

JavaScript Frameworks

Software Configuration Management

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Electronic Signature

Project Portfolio Management

Traceability

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Blockchain-as-a-Service (BaaS)

Bug Bounty

Cloud Storage

Converged Infrastructure

Data Center Outsourcing (Canada)

Database Management

Database Performance Monitoring

Fraud Detection

Integration Platform as a Service (iPaaS)

Machine Learning

Master Data Management (MDM)

Message Queue

Network Performance Monitoring

Network Security

NoSQL Databases

Non-Relational Databases

Scale-Out Storage

Secure Access Control

Storage Management

Testing Services

Unified Endpoint Management (UEM)

Vector Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Collaboration

Cross-Channel Campaign Management

Email Marketing

Grant Management Software

Local Listing Management

Marketing Automation

Social Media Analytics

Social Media Customer Service

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Conversation Intelligence

Customer Relationship Management (CRM)

Sales

Cloud Computing Security

Security

Construction Management

Dealer Management

Emergency Notification

Equipment Rental

Medical Scheduling

Military and Defense

Revenue Cycle Management (RCM)

Travel Agency

Vertical-Specific

medium

M2E Cloud

Inventory Management

aPlus+ Attendance, from Cobek Software, offers a selection of attendance solutions from 'off the shelf' to more complex integrated systems. Options can be configured to integrate with an existing system.

aPlus+ Attendance

Attendance Tracking

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KindLink, from the company of the same name in London, is presented as a platform where businesses and charities connect and manage their corporate social responsibility, fundraising, volunteering, donor CRM, and measure and share their sustainability impact.

KindLink

Corporate Volunteering

Alert Rental Software in Colorado Springs boasts installation and successful operation in hundreds of the world’s best-automated construction, general tool, and event equipment rental companies, writing millions of rental contracts annually.  Alert is a rental software provider, doing business throughout North America, the Caribbean, and several other countries.

Alert Startup Subscription

Alert Fundamentals

Alert Summit

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Based in Silicon Valley, AnChain.AI is a blockchain analytics company that specializes in AI-powered platforms. AnChain.AI provides around-the-clock protection, securing crypto exchanges, protocols, and DApps worldwide for several millions of dollars in weekly transaction amounts. The Situational Awareness Platform (SAP) proactively protects crypto assets by providing proprietary artificial intelligence, knowledge graphs, and threat intelligence on blockchain transactions. The vendor states the SAP can also detect and predict vulnerabilities and threats before they occur, enabling businesses to take proactive action.

AnChain.ai

Blockchain Analysis

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The Org

Org Chart

Orgio, Inc.

Mavenir, headquartered in Richardson, Texas, offers CloudRange, a network function virtualization (NFV) option. CloudRange allows CSPs to realize additional revenue streams by launching and scaling new services.

Mavenir CloudRange (discontinued)

Network Function Virtualization (NFV)

CloudRange Mavenir CloudRange (discontinued)

Discontinued Products

CMIT Solutions headquartered in Austin offers CMIT Email Security, to block or prevent transmission of inbound or outbound unsafe and undesirable emails.

CMIT Email Security

Secure Email Gateway

Anti-malware

Customizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

CMIT Solutions

EventsWallet

Event Management

TurnKey Lender

PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.

PinPoint Document Management Software (DMS)

Document Management

PinPoint DMS PinPoint Document Management Software (DMS)

LSSP Corporation (PinPoint DMS)

Plan B

Plan A

Plan C

CrazyCall

Contact Center

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Downloadable licence

Medium

Small

Large

Free

LiveAgent

Incident and problem management

Self Help Community

Multi-Channel Help

Organize and prioritize service tickets

Expert directory

Subscription-based notifications

ITSM collaboration and documentation

Ticket creation and submission

Ticket response

External knowledge base

Internal knowledge base

Customer portal

Social integration

Email support

Help Desk CRM integration

Automated responses

Attachments/Screencasts

SLA management

Forums

Q and A

Surveys/polls

Live help chat

Phone support

Call scripting

QualityUnit, LLC

wolkvox Manager

Contact center software allows companies to manage inbound and outbound communications channels at scale.

wolkvox (MICROSYSLABS SAS)

Contact center software allows companies to manage inbound and outbound customer communications across a range of channels at scale, and may or may not include call reporting analytics. These channels can include voice (phone), email, fax, VoIP, webchat, video chat, and social media platforms.

Enables agents to track and view their individual and team performance.

Authenticates inbound callers with a customer ID.

Allows agents to make outgoing responses via different communication channels (e.g. phone, SMS/text, live chat, messaging apps etc..).

Forwarding of calls to the appropriate agents.

Allows current agent to speak with new agent before call is transferred.

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

wolkvox Manager

Overview

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wolkvox Manager

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Alternatives Pricing

CrazyCall

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LiveAgent

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Product Details

What is wolkvox Manager?

wolkvox Manager Technical Details

Comparisons

Compare with

M2E Cloud

aPlus+ Attendance

KindLink

Alert Rental

AnChain.ai

The Org

CloudRange

CMIT Email Security

EventsWallet

PinPoint DMS

Reviews