Name: WRS EMR
Author: WRS Health

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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### Patient Management
Users have expressed a range of opinions regarding the patient management capabilities of WRS EMR. While some users appreciate the thoroughness and efficiency it brings to their workload, others have encountered challenges such as difficulties in patient registration and slow response times from the help desk. Issues with appointment reminders, duplicate accounts, and glitches in the system have also been reported, impacting the overall patient management experience. Despite some positive feedback on features like telehealth integration and appointment scheduling through the portal, there are lingering concerns about the system's reliability and user-friendliness in managing patient interactions effectively.

### Staff and Practice Support
Users appreciate the attentive and knowledgeable support staff at WRS EMR, noting their friendliness and availability. While some users have experienced chronic glitches in the software, the recent addition of a virtual assistant has proven to be valuable, offering responsive assistance. The platform's ease of customization and ability to streamline practice operations have garnered positive feedback, with users highlighting the staff's ability to adapt quickly to new features and provide helpful guidance.

### Virtual Assistance and Telehealth
While users generally appreciate the virtual assistance and telehealth features offered by WRS EMR, there are some concerns raised regarding technical glitches and inconsistencies in the system. Despite these challenges, the addition of virtual assistants has been positively received, with users noting the value they bring to the practice. The convenience of accessing the EMR from anywhere and the ease of use for telehealth services are highlighted as strengths of the platform.

### Billing and Invoicing
Users have also expressed some concerns regarding WRS EMR's billing and invoicing functionalities. Some users have reported issues with personal phone contact availability for the billing department, while others have highlighted past glitches related to patient registration, credit card processing, and portal access. Despite these challenges, the majority of users appreciate the system's billing services and the support provided by the billing team in optimizing revenue cycles and ensuring efficient claims processing.

WRS EMR offers a comprehensive suite of features that has helped medical practices optimize their revenue cycle and increase practice revenue. Users have reported that the inclusion of WRS Billing as part of the EHR system has been instrumental in achieving timely billing and payment posting, leading to increased productivity and overall success. The software's ability to facilitate regular meetings for users to discuss problem accounts and review productivity has allowed for efficient management of their practices. Additionally, access to detailed patient information within WRS Billing has proven to be a valuable feature, aiding in effective patient care and accurate billing. Despite occasional issues with online registration, users have found ways to mitigate them and continue benefiting from the software's various capabilities.

Tracking patient attendance, ensuring all claims are billed, and managing notes have become easier with the use of WRS Billing. Users also appreciate the availability of VA services within the software, as it effectively manages call volume. The convenience of scheduling appointments, writing notes, and sending superbills to the biller all in one place has been highly valued by users. Furthermore, the software has resolved scheduling, billing, ERX issues, allowing more time for patient care. With easy coding of notes and fast claim submission and payment processes, WRS Billing has contributed to efficient revenue management. The reporting tools and billing services provided by the software have been instrumental in getting insurance claims paid and tracking them accurately.

In addition to revenue cycle management, WRS Billing offers marketing services that have improved the online presence of users' practices, attracting new patients. The recent addition of a portal allowing patients to schedule appointments has enhanced the overall patient experience as well. Users have praised the support provided by the WRS Billing team when it comes to resolving billing, appointment, and ERX issues. Integrated billing within the EMR system and access to comprehensive reports have helped users plan and project for their businesses effectively. Using the EMR system itself ensures consistent and complete records that meet billing code requirements. The virtual front desk feature provided by WRS Billing covers all the necessary aspects of running a medical practice, providing users with comprehensive support. The inclusion of a virtual assistant service in the software has been highly valued by users, as it adds value to their practices and helps solve problems related to billing and preventive care. The prior knowledge possessed by the virtual assistant regarding the EHR system, along with her services being included in the current contract, has proved to be highly beneficial for users.

WRS EMR, from WRS Health in Goshen, New York, is an electronic health records system for medical practices.

WebPT

eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

WRS EMR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

WRS Health

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

CodeCorrect

Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

Templates

The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

WRS EMR

Overview

What is WRS EMR?