Name: xiQ
Author: xiQ

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Interactive Application Security Testing (IAST)

Service Mesh

Software Repositories

WebOps

Development

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Email Spam Filter

Supply Chain Management

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Observability

Data Privacy Management

Database Load Balancing

Desktop Outsourcing

Enterprise Architecture Management

Ethernet Switches

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Managed IT Service

Network Performance Monitoring

Network Simulation

NoSQL Databases

Packet Analyzer

Single Sign-On

Software Defined Storage (SDS)

Tape Storage

Wireless LAN

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Analytics

Marketing Automation

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Customer Service

Social Media Management

Social Media Monitoring

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales

Video Surveillance

Security

Construction Management

Equipment Rental

HIPAA Compliance

InsurTech

Investment Portfolio Management

Vertical-Specific

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### Sales Intelligence
Users consistently praise xiQ for its robust sales intelligence capabilities. The platform's ability to provide timely sales triggers, aggregate insights about companies and contacts, and offer detailed personality insights has garnered positive feedback from users. While some users have expressed minor frustrations with incongruences in search results, overall, xiQ's sales intelligence features have proven to be invaluable in enhancing sales and marketing strategies. The platform's user-friendly interface, comprehensive account information, and real-time insights have been highlighted as key strengths by reviewers. Additionally, the integration with Outlook and mobile app accessibility have further streamlined the sales process for many users.

### Marketing Campaigns
Users unanimously praise xiQ's marketing and sales capabilities. The feedback highlights xiQ's marketing campaigns as a key strength, with users commending its ability to streamline content curation, enhance customer engagement, and provide valuable insights for personalized outreach. The platform's integration with CRM systems and marketing automation tools further amplifies its effectiveness in driving successful marketing campaigns. Users appreciate xiQ's continuous improvement based on user feedback, showcasing a commitment to meeting the evolving needs of businesses.

### Business Development
Users are consistently praising xiQ's business development functionalities, highlighting its ability to provide valuable insights into customer behaviors and automatic lead scoring in marketing campaigns. Additionally, the platform's feature of understanding customers' DISC profiles has proven beneficial for tailoring messages and communications effectively. The prompt communication, efficiency in addressing concerns, and continuous improvement of the platform based on user feedback have also contributed to the positive user experience with xiQ's business development tools.

### Industry Research
Users appreciate xiQ's ability to streamline their research process, providing them with valuable industry insights and keeping them informed about competitors and industry news. The platform's feature to curate content based on specific keywords has proven to be a time-saving and cost-effective solution for users, enhancing their knowledge base and ultimately contributing to their professional success.

### Prospect Engagement
Users universally praise xiQ's prospect engagement capabilities. The platform's ability to provide in-depth insights into prospects' personalities, real-time news updates, and tailored content recommendations has significantly enhanced users' engagement strategies. Reviewers highlight how xiQ's features, such as personality insights, sales triggers, and content curation tools, have streamlined their prospect engagement processes, leading to more meaningful interactions and quicker conversions. Additionally, the platform's customization options and integration with Salesforce have been lauded for their contribution to improving customer engagement efforts. Users appreciate xiQ's commitment to listening to feedback and continuously enhancing its interface to meet individual user needs, showcasing a dedication to customer success.

### Meeting Preparation
Users consistently highlight xiQ's meeting preparation feature as a valuable tool for gaining insights into prospects' personalities and backgrounds before initial meetings. The platform's ability to provide instant and accurate profiles enables users to tailor their approach effectively, ultimately saving time and enhancing the overall meeting experience. Despite some minor frustrations with incongruences in data sources, users appreciate the competitive advantage and increased impact that xiQ's meeting preparation functionality offers in their interactions with clients and partners.

### Account Management
Users appreciate xiQ's ability to aggregate account intelligence swiftly, providing real-time sales triggers and valuable insights into personalities and account sentiment. While some users encounter challenges with smaller company data availability, the majority find xiQ's account management features to be a valuable asset in enhancing their understanding of clients and prospects. The platform's efficiency in curating personalized content and streamlining the newsletter creation process has garnered positive feedback, showcasing its effectiveness in facilitating informed decision-making and fostering customer engagement.

### Customer Insights
Users consistently praise xiQ for its ability to provide valuable customer insights, enhancing their interactions with prospects and clients alike. The sentiment across reviews indicates that xiQ's customer insights feature is a standout aspect of the platform, with users highlighting its effectiveness in understanding customer behaviors, building trust, and accelerating the sales process. The tool's capability to offer personality insights, news aggregation, and social media monitoring is widely appreciated, enabling users to engage with contacts authentically and tailor their communication effectively. Additionally, the integration of DISC profiles and lead scoring functionalities has proven instrumental in guiding sales and marketing strategies, leading to tangible results in customer acquisition and campaign success. Users also value xiQ's user-friendly interface and the prompt support provided by the team, underscoring the platform's commitment to enhancing customer experiences through insightful data analysis.

### Relationship Building
Users are unanimous in their praise for xiQ's relationship-building prowess. The software's ability to provide personality insights, accelerate trust-building, and uncover hidden motivations has been lauded by reviewers. They highlight how xiQ's tools facilitate meaningful conversations, leading to shared valued outcomes in a shorter time frame. Additionally, users appreciate the language xiQ offers to enhance trust and drive positive actions. The consensus among users is that xiQ excels in fostering strong and productive relationships, ultimately aiding in securing deals and forging new connections.

Users have made several recommendations based on their experiences with xiQ. The most common recommendations include integrating the software with marketing automation and CRM platforms. They suggest leveraging xiQ's capabilities to enhance existing marketing processes and improve customer engagement.

Users also recommend utilizing xiQ's mobile tool for quickly gathering information, as well as the workbench tool for generating tailored content. These features are praised for their efficiency and ability to streamline workflows.

Another recommendation is to clarify objectives before using xiQ, especially in areas such as competitive intelligence, account-based marketing and sales intelligence, and customer and prospect engagement. By setting clear goals, users can leverage the software more effectively to achieve desired outcomes.

Reviewers have found xiQ to be an innovative and quality tool that can increase customer engagement. They advise understanding deployment needs well to ensure a smooth process.

Users of xiQ have reported significant improvements in building trust with prospects and customers, especially in remote settings. The software's effective communication methods and insights into unique individual characteristics have helped save users time when researching prospects and companies. In addition to gaining in-depth information about personalities, xiQ provides real-time intelligence on companies of interest, including hidden motivations and language to leverage to accelerate customer buy-in.

Sales teams using xiQ can collect account intelligence before meetings and use sales triggers to connect with prospects, including cold outreach. Users gain better sales intelligence to engage faster and shorten the sales cycle by understanding the account, personality profiles, and day-to-day news updates. The AI newsletter curation tool has made it easy for users to search the internet with keywords, aggregate relevant articles, and curate top articles of the week for a specific sector in a branded digest.

With xiQ, users can curate content within seconds based on keywords, enabling them to stay informed of what's happening in their professional world, filter useful content, and understand how to best interface with prospects and networking partners. The software helps users track competitive activity, gather intelligence on top accounts in each target vertical, and capture key triggers pertaining to competition, new technology and process innovations, and market developments in almost real-time. Overall, xiQ provides a single platform to curate and publish content that aligns with key initiatives of prospects and customers while providing better sales intelligence to sales teams.

Ease of Use: Several users praised xiQ for its ease of use, with an intuitive and simple interface that made it easy to organize and view content. The mobile app was also highly praised for its design and customization features.

Valuable Insights: Many reviewers found the personality insights, meeting prep tools, buyer behavior insights, sales triggers, and relevant content curation provided by xiQ to be valuable in their day-to-day work. They appreciated how these insights helped them better understand their prospects and engage with them in an authentic way.

Content Curation Capabilities: Users valued the content curation capabilities of xiQ as it allowed them to generate updated content for their website without constantly searching for interesting articles. Additionally, several users appreciated the ability to curate 3rd party content for relevance to their audience and add branding which helped establish market thought-leadership.

Inadequate Search Function: Some users have found the search function in xiQ to be inadequate, particularly when searching for individuals without inputting their company name. This has made it difficult for these users to find relevant information.

UI Could be Improved: A few users have suggested that the UI of xiQ could be improved and decluttered to make it more user-friendly. These users believe that a more streamlined interface would enhance their overall experience with the software.

Limited Company Coverage: Some users have found it difficult to find information on smaller companies within xiQ. As such, they feel that its coverage is limited and not as comprehensive as they would like it to be.

xiQ (formerly SweetSpot) is a sales intelligence software solution offered by the company of the same name (formerly Xtra IQ).

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

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Sales intelligence (SI) refers to technologies, applications and practices for the collection, integration, analysis, and presentation of information to help salespeople keep up to date with clients, prospect data and drive business.

Sales Intelligence

Wifi 6 quick overview with demo of XIQ

xiQ - Boston New Technology Startup Demo #BNT78

XIQ Demo

Prospecting

Features related to generating leads and finding new contacts.

Advanced search

Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

Web browser extension

Allows users to search across the internet to find and capture new leads using a web browser extension.

Identification of new leads

Helps source leads at an acceptable rate, volume, and quality.

List quality

Lists generated by the tool are typically high quality.

Email contacts

Generates email contact information for leads.

Direct dial contacts

Generates direct dial contact information for leads.

List upload/download

Lists can be easily and quickly uploaded or downloaded from the platform.

Ideal customer targeting

Includes capabilities for determining ideal customer characteristics and targeting new prospects that match the ideal customer profile; this capability is automatic or semi-automatic.

LinkedIn integration

Data.com integration

Load time/data access

Provides fast and consistent access to lists and leads.

Reverse IP lookup

Allows users to identify unknown web visitors using reverse IP lookup; because they have expressed interest, newly identified visitors are considered prospects.

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

Contact information

Information about individual contacts is available and high quality.

Industry information

Information about industries and markets is available and high quality.

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

Lead qualification process

Helps sales reps focus on the most promising leads (likely to convert) by ranking leads according to various rules and criteria. SI tools may take a semi-automatic, automatic, or self-scoring approach.

Smart lists and recommendations

Automatically segments and qualifies leads into dynamic smart lists; more advanced tools can make recommendations not only about which leads to follow up on, but when to follow up or with what material. Actionable intelligence.

Salesforce integration

Integrates with the Salesforce.com CRM platform.

Company/business profiles

Provides account-level information, including firmographics, business objectives, industry information, similar companies, and contact information for key decision-makers and influencers at a company. Gives sales reps context so they can deliver tailored sales pitches.

News updates

Tracks news related to accounts and contacts, such as acquisitions, market expansions, changes to leadership, etc.; adds relevant news updates to contact and/or company profiles.

Web traffic insights

Provides analytic insight around website interaction (aka behavioral or intent data). This may affect lead scoring and prioritization.

Prospect tracking/following

Allows users to “follow” particular leads or accounts, subscribing to receive updates on external events and changes to their position within the pipeline.

Alerts and reminders

Sends sales teams alerts/reminders about key happenings, opportunities, and recommended actions to take with leads.

Data hygiene

Helps users maintain clean lists and records, including duplicate management.

Automatic data refresh

Contact and company data are automatically kept up to date.

Filters and segmentation

Allows users to filter contacts and segment leads to explore data and create lists.

Notes

Allows users to attach notes to contact and company records.

Salesforce opportunity creation

Allows users to easily create an opportunity in Salesforce from within the SI tool.

Ability to append contact, lead, and account level data

Users can append records at the contact, lead, and/or account level.

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

Automated initial emails

Initial emails can be triggered to send to leads automatically.

Sales email templates

Users can create and share templates for emailing leads. May also include template testing capabilities, or other analytics that will recommend a template for a particular lead.

Sales landing pages

Users can create landing pages and link to landing pages in sales emails.

Engagement tracking

Allows users to track audience engagement with emails.

xiQ

Overview

What is xiQ?