Name: Xplendid!place
Author: Xplendid!place

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

Vertical-Specific

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Xplendid!Place is a platform offered by Xplendid!Place that allows registered users to provide reviews and comments about various commercial establishments. According to the vendor, the platform aims to provide a space for users to share their experiences and opinions about different businesses. It is targeted towards individual users such as the general public, consumers, travelers, food enthusiasts, and shopaholics. 

**Search and Discover**: Users can search for and explore various commercial establishments on the platform. The search feature enables users to find specific businesses based on location, category, or keywords. Users can view details such as address, contact information, and reviews.

**Review and Comment**: Registered users can share detailed reviews and comments about commercial establishments. Users can rate their experience, provide feedback on service, ambiance, and product quality, and engage in discussions by commenting on other users' reviews.

**Personalization**: Users can personalize their experience on the platform by creating a profile and customizing preferences. They can save favorite establishments, track reviewed places, and receive personalized recommendations based on their interests.

**Rating and Ranking**: The platform offers a rating and ranking system for commercial establishments. Users can view overall ratings based on collective reviews and ratings, helping them make informed decisions and discover popular places.

**Communication with Establishments**: Users can directly communicate with establishments through the platform. They can send messages, inquiries, or feedback to ask questions, make reservations, or provide suggestions.

**User Community**: Xplendid!Place fosters a user community where users can connect and engage with each other. They can follow other users, view profiles, and interact with reviews and comments. Users can also like, share, and bookmark reviews and comments from other users.

**Mobile App**: Xplendid!Place offers a mobile app for users to access the platform on their smartphones. The app provides a convenient interface for searching, reviewing, and interacting with establishments on the go.

**Integration with Social Media**: Xplendid!Place integrates with social media platforms. Users can easily share their reviews, ratings, and experiences on their social media accounts directly from the platform.

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Xplendid!place

Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

Customer Experience Management

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Churn risk scoring

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Xplendid!place

Overview

What is Xplendid!place?