TrustRadius: an HG Insights company
Xref Logo

Xref Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Xref are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Time and Cost Saving Solution: Many users find Xref to be a time and cost-saving solution for their recruitment team, with some stating that it has been instrumental in streamlining the reference check process. They appreciate the convenience of sharing information with managers and streamlining the overall recruitment process.

User-Friendly Software: The software is praised for being user-friendly, making it easy for users to collect the reference checks needed for applicants. Some reviewers mention that they appreciate not having to worry about follow-up emails or spending too much time with each reference, as Xref simplifies the process and eliminates manual tasks.

Excellent Customer Service Support: Users highly praise the customer service support provided by Xref. They find the customer support team approachable, reliable, and dependable. Several reviewers mention that they received timely assistance whenever they encountered any issues or had questions about using the software.

Reviews

1 Review

Xref - Universal Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Xref as Easy to use automated reference check system, this helped us time saving and hustle free process when it come to reference checks.

candidate get to pop up the details and their reference will be put in and we get our reference check with no time. and in their own time suitable

Pros

  • Easy to use
  • Security on login
  • Automated

Cons

  • Customise our own questions
  • add on other checks and bankruptcy etc as add on package.
  • The File download can the name be auto update the candidate name and role apply would be useful.

Likelihood to Recommend

Company looking for easy to use trouble-free, user friendly. automation with regular reminders to both candidates and referees to ensure the details are completed. Quick turnaround time.

When it comes to the company that requires customization of the questions or on the special area to check all the time, Xref reference may lack that area.