Name: YakBot
Price: 49.97 USD
Author: YakBot

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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YakBot, developed by YakBot Marketing, is a Messenger Marketing Platform designed to enhance customer service and drive sales for small businesses. According to the vendor, this software solution caters to marketing professionals, sales professionals, customer service professionals, as well as e-commerce and retail businesses. With its user-friendly interface and versatile features, YakBot aims to empower users to create customized chatbots, leverage multiple communication channels, boost sales, automate customer support, and connect with a supportive community of entrepreneurs.

## Key Features

**Custom Flow Builder**: According to the vendor, YakBot offers a custom flow builder that allows users to easily create their own chatbots. Users can choose from various templates tailored to their business needs or build a bot from scratch using the intuitive drag-and-drop interface.

**Go Omni-Channel**: YakBot enables users to integrate multiple communication channels, such as Messenger, Email, and SMS, to effectively engage their audience. According to the vendor, this omni-channel approach helps businesses increase their chances of interaction and conversion.

**Increase Sales**: According to the vendor, YakBot helps businesses drive sales by delivering personalized messages with high open rates and click-through rates. With an average open rate of 80% and a click-through rate of 25%, YakBot aims to help businesses convert customers more effectively.

**Automate Support**: YakBot allows businesses to automate frequently asked questions (FAQs) to provide efficient customer support. According to the vendor, automating support can reduce costs and enhance customer satisfaction by delivering prompt and accurate responses.

**Join The YakBot Movement**: YakBot offers a community where small business owners can connect and support each other in their growth journey. According to the vendor, by joining the YakBot community, users gain access to valuable resources, the opportunity to share insights, and the ability to learn from other entrepreneurs.

Basic

Help.com Chat

Help.com

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Lite

Advanced

Premium

Zendesk Chat

YakBot

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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YakBot

Overview

What is YakBot?