Name: Tek Experts by YNV Group
Author: YNV Group

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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Tek Experts by YNV Group is a technical talent solution aimed at enterprises looking to enhance customer experiences. This product caters to professionals in the tech support, customer success, and tech talent sourcing industries. According to the vendor, Tek Experts offers a range of features to optimize the technical workforce and improve customer satisfaction.

## Key Features

**Tech Support**: According to the vendor, Tek Experts fills tech talent gaps to deliver exceptional customer experiences. They claim to have expert troubleshooting and problem-solving skills, providing long-term value to customers.

**Customer Success**: The vendor states that Tek Experts helps maximize the value of products and solutions through proactive customer success management. They claim to use a metrics-driven approach and follow-the-sun operations to ensure customers realize maximum value.

**Tech Talent Sourcing**: The vendor asserts that Tek Experts enables quick sourcing and onboarding of technical talent for business continuity. With over 12 years of experience in sourcing technical talent at scale, they claim to have a global reach and a rigorous candidate review process.

**Exceptional Customer Experiences**: According to the vendor, Tek Experts focuses on technical expertise to provide specialists, aiming to deliver exceptional experiences and grow brand loyalty with every customer interaction.

**Global Footprint**: With 12 hubs and a presence in 10 countries, Tek Experts claims to provide global coverage and support for enterprises worldwide. They state that they have over 6,000 skilled professionals to meet diverse business needs.

**Expert Understanding of Technology**: The vendor claims that Tek Experts possesses in-depth knowledge of technology and processes, enabling efficient troubleshooting and problem-solving for seamless operations and customer satisfaction.

**Proactive Customer Success Management**: According to the vendor, Tek Experts employs a proactive approach to customer success, helping customers maximize the value of their products and solutions by using a metrics-driven approach and proven return on investment strategies.

**Metrics-Driven Approach**: The vendor states that Tek Experts utilizes a metrics-driven approach to ensure measurable results and help enterprises track the success and impact of their technical talent solutions.

**Flexible Options**: According to the vendor, Tek Experts offers a range of flexible options, from straightforward sourcing to fully outsourced service, catering to the unique needs and preferences of enterprises.

**Rigorous Candidate Review Process**: Tek Experts claims to validate technical skills and experience through a rigorous candidate review process, ensuring the sourcing of top-tier tech talent for enterprises.

Tek Experts is a customer service outsourcing solution provided and supported by YNV Group.

Tek Experts by YNV Group

Service Desk Outsourcing Companies provide help desk, ITIL / ITSM and customer support services.

Service Desk Outsourcing

YNV Group

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Tek Experts by YNV Group

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What is Tek Experts by YNV Group?