Name: YouMail
Price: 10.99 USD
Author: YouMail

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Mobile App Development

PHP Frameworks

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Online Notary

Workflow

Enterprise

Accounting

Accounts Payable

Online Trading

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

API Management

Cloud Migration

Cloud Storage

Configuration Management

Consulting and Advisory Services

Container Management

Custom Software Development Services

Data Center Virtualization

Data Warehouse

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

IoT Device Management

LAN Switches

Managed Private Cloud

Network Performance Monitoring

Sensitive Data Discovery

Technology Scouting Software

Unified Communications Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Market Intelligence

Marketing Automation

Press Release Management

Product Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Lead Generation

Point of Sale

Sales Enablement

Sales Performance Management

Sales

Cloud Infrastructure Entitlement Management

Security

Construction Workforce Management

Dental

Fleet Management

Geographic Information

ID Card

Vertical-Specific

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Users have made several recommendations based on their experiences with YouMail. The most common recommendations are:

1. Be cautious about the automatic cleanup plan that deletes voicemails after 30 days. Users suggest considering this feature carefully as it may result in the loss of important voicemails.

2. Change the settings to prevent callers from receiving a TXT message receipt advertising YouMail, which might incur text message fees for the callers. Users recommend adjusting this setting to avoid potential costs for others.

3. Consider using YouMail or Google Voice as alternatives for receiving voicemail on iOS devices due to restrictions imposed by Apple and Google. Users find these two options to be viable alternatives that offer similar functionalities.

Overall, users advise trying out the free trial of YouMail before making a purchase, as it allows them to test the service and determine if it meets their needs. They appreciate that YouMail offers flexibility in customization and helps eliminate unwanted Robo calls. However, some users warn about struggling with the initial setup process and suggest adding support for Google Fi as a carrier. Additionally, for those seeking lower-priced solutions, users recommend exploring other options in the market.

YouMail is a call protection application that offers features such as robocall blocking, spam-free visual voicemail, and voicemail to text. According to the vendor, this app caters to individuals, small businesses, and enterprises of all sizes. It provides users with a comprehensive phone service, including a free phone number, virtual assistant, auto attendant, and call forwarding. YouMail is widely used by professionals in various industries, including real estate, consulting, healthcare, and legal services.

## Key Features

**Free Phone Number**: YouMail provides users with a free phone number for calls and texts. Users can easily select the number they want calls or texts to originate from, which is especially beneficial for individuals with multiple side gigs or businesses.

**Full Calling and Texting**: YouMail enables users to make and receive calls and texts using their phone number. Users have the flexibility to choose the desired number for their calls or texts, ensuring convenience and personalization.

**A Complete Premium Phone Service**: Every phone number provided by YouMail includes a comprehensive auto attendant. Users can create custom menus and set up call forwarding to project a professional image and handle calls efficiently.

**Virtual Assistant**: YouMail offers a virtual assistant feature that automates call and message handling. The virtual assistant greets callers, provides menu options, and forwards calls based on user preferences, streamlining call management.

**Robocall Blocker**: YouMail incorporates a robocall blocker that identifies and blocks known spam numbers, minimizing disruptions and safeguarding user privacy.

**Voicemail App**: YouMail provides a voicemail app with spam-free visual voicemail. Users can access their voicemail messages through an organized and user-friendly interface. Additionally, the app offers voicemail to text transcription, allowing users to read their voicemail messages.

**Auto Attendant**: YouMail's auto attendant feature allows users to create custom menus and call forwarding options. Users can set up different greetings and routing rules based on their preferences, enhancing professionalism and call management.

**Call Blocker**: YouMail includes a call blocker feature that enables users to block unwanted calls. Users can block specific numbers or entire area codes to prevent undesired calls from reaching them.

**Reverse Phone Lookup**: YouMail offers a reverse phone lookup feature, allowing users to identify unknown callers. Users can enter a phone number and obtain caller information, such as their name and location.

**Conference Calls**: YouMail supports conference calls, enabling users to host multi-party calls. Users can easily set up conference calls with multiple participants and manage call settings, facilitating collaboration and communication.

Voicemail Transcription Service: Many users have praised YouMail's voicemail transcription service, which allows them to read their voicemails via email or the YouMail app without having to listen to the messages. This feature has been described as highly convenient and time-saving by several reviewers.

Effective Call Management: Reviewers have consistently highlighted YouMail's top-notch call management capabilities. The app offers elaborate ways of setting up the system, including customizable spam blocking protection, which has been appreciated by numerous users for its effectiveness in filtering out unwanted calls.

Spam Blocker Functionality: Several reviewers have commended YouMail for its exceptional Spam Blocker feature. Users have found this feature to be second to none in effectively blocking spam calls. In fact, many consider it one of the primary reasons for choosing and recommending YouMail over other similar apps in the market.

Transcription Accuracy: Some users have experienced issues with the transcription service, where it has misunderstood the speaker and transcribed the wrong words. This problem has been mentioned by several reviewers, highlighting a lack of accuracy in the transcriptions provided by YouMail.

Lack of Web Application: Users have expressed disappointment with the absence of a web application for handling phone calls on their PCs during the day. They feel restricted to using the mobile app, which includes an ad promoting video games and appears to be a tactic to encourage them to subscribe to a paid version. Numerous reviewers have voiced their frustration regarding this limitation.

Costly Pricing: The pricing for YouMail's one-step-up package is considered expensive by some users, particularly for single users when compared to other similar services such as Microsoft 365. This issue has been raised by multiple reviewers who find the cost of upgrading beyond the basic package to be too high for what they perceive as limited additional benefits or features.

YouMail offers a range of features that address common issues and enhance the voicemail experience for users. With easy access to missed calls and voicemail messages, users can efficiently stay updated and manage their communications. The convenience of email transcriptions saves time, allowing users to quickly read through voicemails without having to listen to them. While the accuracy of the transcriptions may vary, they still provide a useful way for users to find specific messages at a glance.

One standout use case is YouMail's effective spam blocker, which intercepts spam calls and prevents users from wasting time dealing with them. This feature has been praised by many users for its ability to filter out annoying and unwanted calls. Additionally, the call answering system in YouMail offers great flexibility, providing users with efficient ways to handle incoming calls and maintain control over their communications.

Small businesses have found value in using YouMail as it helps them appear more professional and organized. With personalized greetings and the ability to manage voicemails effectively, businesses can enhance their customer interactions and create a welcoming experience. Moreover, YouMail offers a low-cost solution for voicemail management that can be utilized by all employees, making it accessible and beneficial for teams.

Customization options allow users to tailor YouMail according to their needs, including blocking robo calls that can be a source of annoyance. However, it's worth mentioning that some users have reported issues with submitting new payment methods, which need attention from the developers to ensure a smooth user experience.

Overall, YouMail solves common problems such as managing voicemails efficiently and blocking spam calls while offering useful features like email transcriptions and personalized greetings. These capabilities make it a valuable tool for individuals and businesses alike, enhancing communication experiences and saving time.

Basic

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

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CX Cloud Essentials

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YouMail

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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What is YouMail?