Name: YOVU
Price: 19.99 USD
Author: YOVU Office Phone

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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YOVU Business VoIP Phone Systems offer a solution for businesses aiming to improve communication and streamline processes. According to the vendor, YOVU is a versatile platform utilized by a wide range of professions and industries, including automotive dealerships, healthcare providers, insurance agencies, non-profit and charitable organizations, and staffing agencies.

**Key Features**

**Auto-Attendant**: According to the vendor, the auto-attendant feature allows businesses to designate and direct incoming calls efficiently. It automatically routes calls based on predefined rules, reducing wait times and ensuring calls reach the appropriate department.

**Custom Numbers**: The vendor states that YOVU offers a variety of local, toll-free, and branded numbers to suit organizational needs. Custom phone numbers can enhance brand identity and make it easier for customers to reach the business.

**Premium Support**: YOVU provides dedicated support with rapid implementation, regular updates, and a knowledge base. According to the vendor, businesses can receive timely assistance from knowledgeable support specialists to ensure smooth operations and minimize downtime.

**Simple User Portal**: The vendor claims that YOVU allows users to manage the entire communications platform from any connected device. It provides easy access and control over various features and settings, streamlining administration and user management.

**Easy Administration**: According to the vendor, YOVU enables businesses to easily manage users, teams, and auto-attendant settings to adapt to changing needs. It offers control and flexibility over the communications platform to accommodate organizational changes and growth.

**Concrete Security**: YOVU is hosted in Geo-Redundant Canadian data centers, ensuring reliability. The vendor claims a 99.99% uptime backed by Service Level Agreements (SLAs). They also state that YOVU employs robust security measures to protect sensitive communications.

**Voicemail & Voicemail Transcription**: YOVU allows users to receive voicemail messages when unavailable to answer calls. According to the vendor, voicemail messages can be transcribed for easy reading and accessibility, ensuring important messages are never missed.

**Call Recording**: The vendor states that YOVU enables call recording for quality assurance, training, and compliance purposes. Recorded calls can be reviewed and analyzed to improve customer service and performance, as well as maintain a record of important conversations.

**Conferencing**: YOVU allows users to conduct virtual meetings and collaborate with colleagues and clients. According to the vendor, it offers easy scheduling and joining of conference calls from anywhere, facilitating effective communication and collaboration through screen and file sharing.

**Call Routing**: According to the vendor, YOVU enables businesses to route calls to specific extensions, departments, or individuals based on predefined rules. Customizable call routing helps ensure calls are efficiently directed to the appropriate recipients.

Basic

Essential

Advanced

Complete

FluentCloud

Nectar Desk

YOVU

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

YOVU Office Phone

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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YOVU

Overview

What is YOVU?