Ytel Reviews

1 Ratings
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Score 8.0 out of 100

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Reviews (1-1 of 1)

Tammy Gutierrez | TrustRadius Reviewer
March 13, 2020

Cold Calling Simplified

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Ytel for our cold sales calling. It allows our employees to be productive without the hassle of searching for phone numbers and leads.
  • Ytel is very user friendly.
  • Ytel keeps track of my employees time and makes sure their time is productive.
  • Ytel has EXCELLENT customer support.
  • Reporting could be simplified a little more.
  • The chat function between employees needs to be updated.
Ytel is an excellent choice for all of your cold calling needs. It allows incoming and outgoing calls to agents so sales calls are simplified.
Read Tammy Gutierrez's full review

Feature Scorecard Summary

Agent dashboard (1)
9
Validate callers (1)
5
Warm transfer (1)
7
Predictive dialing (1)
10
Call scripts (1)
9
Call tracking (1)
9
Inbound call routing (1)
10
Recording (1)
10
Quality management (1)
9
Call analytics (1)
9
Historical reporting (1)
9
Live reporting (1)
10

About Ytel

Ytel is a call center software offering from Ytel.
Categories:  Contact Center