Name: Yugasa Bot
Price: 3500 USD
Author: Yugasa Software Labs

Help Desk

Web and Video Conferencing

Customer Support

Version Control

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Management

Enterprise Legal Management

Policy Management

Project Portfolio Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Converged Network Adapters (CNAs)

Data Catalog

Data Center Networking

Data Integration

Database Load Balancing

Density-Optimized Servers

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed DNS

Managed File Transfer (MFT)

Managed Hosting

Mobile Application Performance Monitoring  (APM)

Mobile Device Management (MDM)

Network Diagnostics

Network Performance Monitoring

NoSQL Databases

Observability

Server Management

Time Series Databases

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Contest Management

Customer Journey Analytics

Digital Asset Management

Email Marketing

Marketing Analytics

Marketing Automation

Mobile Advertising

Mobile Analytics

Press Release Management

Product Information Management (PIM)

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Wireframing

Professional Services

Call Recording

Customer Communication Management

Customer Relationship Management (CRM)

Presales

Sales

Civil Engineering

Construction Workforce Management

Dental

Loan Servicing

Patient Engagement

Revenue Cycle Management (RCM)

Vertical-Specific

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Yugasa Bot is an AI-enabled and NLP-based chatbot framework designed by Yugasa Software Labs. According to the vendor, this framework aims to automate business communication on various platforms, such as websites, Whatsapp, Facebook, and mobile apps. It is positioned as a versatile tool suitable for businesses of all sizes, ranging from small single-doctor clinics to large hospital facilities. The vendor claims that professionals and industries in healthcare, eCommerce, legal, automotive, and hospitality sectors can benefit from Yugasa Bot's features, which include improving customer engagement, lead generation, customer support, appointment booking, delivery tracking, offline ads, digital promotion, and HR assistance.

**Integrate AI chatbot on multiple platforms**: According to the vendor, Yugasa Bot allows businesses to integrate an AI chatbot on their website, Whatsapp, Facebook, and mobile apps. The chatbot is said to engage with visitors, provide information, and assist with various tasks without human intervention.

**Automated customer support**: The vendor claims that Yugasa Bot acts as a virtual assistant, providing 24/7 customer support. It is designed to handle customer queries, provide instant replies, and offer solutions to common problems, reducing the need for human agents.

**Lead generation and qualification**: According to the vendor, Yugasa Bot complements digital ad campaigns and helps generate leads. It is said to engage with prospects, collect their contact details, and qualify them based on predefined criteria, streamlining the lead generation process.

**Appointment booking and scheduling**: Yugasa Bot enables customers to book appointments with businesses directly through the chatbot, according to the vendor. It is claimed to check availability, confirm appointments, and send reminders, simplifying the booking process.

**Delivery tracking**: According to the vendor, Yugasa Bot provides customers with real-time updates on their orders and helps them track deliveries. It is said to retrieve information from the backend system and offer accurate delivery status, enhancing the customer experience.

**Digital promotion and engagement**: The vendor claims that Yugasa Bot promotes businesses by engaging with customers and providing information about products, services, discounts, and promotions. It is positioned as a tool that can help businesses reach their target audience and increase engagement.

**HR assistance**: According to the vendor, Yugasa Bot assists HR departments by providing instant solutions to employee queries related to policies, benefits, leave, and other HR-related topics. It is claimed to improve HR processes and reduce time spent on repetitive inquiries.

**Multi-lingual support**: Yugasa Bot is said to support over 50 languages, allowing businesses to communicate with customers in their preferred language. According to the vendor, it can seamlessly switch between languages during conversations, enhancing the user experience.

**Easy bot management**: The vendor states that Yugasa Bot provides a user-friendly admin interface for managing the chatbot's intelligence. It is claimed that multiple admins can access the platform through a web interface or mobile app, allowing for easy bot training, customization, and performance monitoring.

**Informative analytics and leads management**: According to the vendor, Yugasa Bot offers comprehensive analytics to track performance and visitor engagement. Businesses can access information about visitor locations, chat history, and lead details. The vendor claims that the chatbot's CRM system allows for efficient leads management and follow-up actions.

One time integration cost

Monthly license fee

Front is a communication hub that helps businesses keep the human touch in every interaction.

Starter

Growth

Scale

Premier

Front

Enterprise Custom CCaaS Solution

Self-Serve Customer Service Solution

Sprinklr Service

Yugasa Bot

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

Yugasa Software Labs

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Overview

What is Yugasa Bot?