Name: Zencommerce
Price: 899 USD
Author: Zencommerce India

Help Desk

Web and Video Conferencing

Customer Support

Help Authoring

JavaScript Frameworks

Mind Mapping

Mobile App Development

Push Notifications

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Embedded Business Intelligence (BI)

Enterprise Generative AI

Partner Relationship Management

Enterprise

Accounting

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Content Delivery Networks (CDN)

Data Quality

Data Virtualization

Distributed Denial of Service (DDoS) Protection

Extended Detection and Response (XDR)

Fraud Detection

Identity Governance and Administration

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Mobile Data Security

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Relational Databases

Scale-Out Storage

Secure Email Gateway

Smart Contracts

Tower Servers

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Appointment Scheduling

Competitive Intelligence

Content Management

Direct Mail Automation

Email Marketing

Email Testing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Virtual Event

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Intelligence

Sales

Antivirus

Security

Estate Planning

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Mental Health

Public Transportation

Trucking Software

Vertical-Specific

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### Website Building
Users unanimously praise Zencommerce's website building capabilities. They highlight the ease of operation, efficient handling, and the convenience of drag-and-drop options. The consensus is that Zencommerce's website building tools are robust, user-friendly, and effective in enhancing online businesses. Customers appreciate the scalability, security, and support provided by Zencommerce in creating websites that meet their specific business needs.

### Themes and Customization
Some users appreciate the variety of themes available on Zencommerce, finding them visually appealing and suitable for their needs. However, there are concerns raised about the limited number of themes offered, with some users expressing a desire for more options to choose from. In terms of customization, feedback is mixed, with some users feeling that there is room for improvement in this area. The level of customization available may not meet the expectations of all users, leading to a desire for more flexibility and control over the design and layout of their websites.

### Customer Support
Reviewers have expressed mixed opinions regarding Zencommerce's customer support capabilities. While some users have praised the platform for its prompt and effective support, others have highlighted areas that need improvement, such as the responsiveness and customization options. The general consensus seems to be that while Zencommerce offers adequate customer support, there is room for enhancement to meet the diverse needs of its users.

### User Experience
Users appreciate Zencommerce's user-friendly software for enhancing their overall experience. While some users find the experience satisfactory and mention the software's positive impact on marketing and sales growth, others express concerns about delayed issue resolutions affecting business operations and customer satisfaction. Despite mixed opinions, the availability of Zencommerce's support team is highlighted as a positive aspect, contributing to a smoother user experience.

Robust and Scalable Websites: Several users have praised Zencommerce for providing excellent websites that are robust, scalable, and secure. The platform offers a strong foundation for businesses to build their online presence with confidence.

Effective Support and Collaboration: Many reviewers appreciate the close collaboration between Zencommerce's team of developers and project managers. They mention that the support provided is effective in meeting their website needs, ensuring smooth operations and resolving any issues promptly.

One-Stop Solution for E-commerce: Users find Zencommerce to be a comprehensive solution for e-commerce businesses. With various apps and links to major service providers such as payment gateways, shipping gateways, and financial service providers, the software offers a one-stop shop for managing all aspects of an online venture efficiently.

1. Lack of User-Friendliness: Some users have found the software to be less user-friendly, as it does not provide sufficient guidance throughout the process of completing orders or creating shipments. 

2. Limited Customization Options: Several reviewers have expressed dissatisfaction with the scalability of Zencommerce, stating that it cannot be easily customized to meet individual needs. They desire more themes and customization options like typography and copywriting.

3. Poor Customer Support: A number of users have experienced frustration with the customer support provided by Zencommerce. They have mentioned poor responsiveness, multiple follow-ups needed to resolve issues, and challenges with billing, invoicing, and API integrations.


Users have found Zencommerce to be an excellent solution for building robust, scalable, and secure e-commerce websites. With the support of their experienced team of IT professionals, users have been able to create effective websites that meet their specific needs. The software's ease of use and practical operation have been highly appreciated by users, who have found it easy to navigate and implement new features for their customers. Additionally, the option of a free trial has allowed users to test the software before making a commitment. 

Zencommerce has proven to be a valuable tool for growing sales and marketing efforts, with users reporting successful business growth and efficient sales management. Despite some initial difficulties in using the software, users choose to stay with Zencommerce due to the potential challenges associated with transitioning to another platform. Users have praised the friendly approach of the staff and commendable customer service provided by Zencommerce. While some users mention that certain features and applications offered by competitors may be lacking, overall user satisfaction with Zencommerce remains high.

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