TrustRadius: an HG Insights company

Zendesk Explore

Score8.2 out of 10

63 Reviews and Ratings

Get a Demo

What is Zendesk Explore?

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2022
Top Rated 2022
Top Rated
2023
Top Rated 2023
Top Rated
2024
Top Rated 2024
Top Rated
2025
Top Rated 2025
Top Rated
2026
Top Rated 2026

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Zendesk Explore?
Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.
What is Zendesk Explore's best feature?
Reviewers rate Drill-down analysis highest, with a score of 10.