ZeroFOX is a great platform for companies needing to takedown rogue social media accounts
Pros
- Great overall picture of all accounts that aren’t protected by our company.
- UI is very easy to use and quick clicks let you navigate to where to need to be efficiently.
- Very fast customer service - we have a company partner that responds quickly and to the point.
Cons
- Would like to see email integration within the system if possible.
- Would be great to have language options within the system for quick translations.
Return on Investment
- Reducing rogue threats may have saved us from negative situations where customers may have thought an impersonating account was really us.
- Prevention of social media backlash.