Zipy.ai

Users of Zipy can:

- Understand user behaviour to avoid churn

- Monitor live users and real time errors to get actionable insights

- Reduce time to resolve JS and API errors with inbuilt dev tools

- Collaborate with team members on customer experience problems

- Get customer journey video replay, network logs, console logs, and stack traces in one place

Who can use Zipy?

Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems.

Zipy is ultimately used to bring down TTR and save support and development team’s debugging time while reducing customer churn by proactively fixing their problems. This also helps users to build a better product and GTM strategy based on user behaviour understanding by product and analyst teams.