What is Zolak?
Zolak is a mobile and web application based on artificial intelligence, augmented reality and Big Data. Primarily for furniture retailers, it integrates with furniture e-commerce and allows:
- personalized communication
- increase in conversion rates
- increased average check and the percentage of repeat purchases
- increased customer loyalty
- customer insights
Specific tools include:
- Zolak Showroom - Involves customers in interaction with products. Equally demanded as a consultant substitute for both online and offline solutions.
- Zolak Vision - Turn shoppers into buyers with a virtual experience that allows to see the furniture to buy in a customer interior right away.
- Zolak Smart Assistant - 24/7 online support for customers, a virtual consultant that can help customers choose the style of furniture, will find the object on the photo, and will suggest accompanying goods.
- Zolak Analytics - Runs qualitative and quantitative customers’ behavioral analysis, answers why and how certain products were purchased, logging all the key decision points and their sequence to identify behavioral patterns of the clients.