Zoom My Notes

What is Zoom My Notes?

Zoom My Notes is an AI note-taking solution for capturing, organizing, and following up on conversations across virtual and in-person meetings. Built into the Zoom ecosystem, it helps individuals and teams record meeting context without manually documenting every discussion, then turns transcripts and personal notes into summaries, key takeaways, and action items.

My Notes can be used in Zoom Meetings as well as supported third-party meeting platforms, including Microsoft Teams and Google Meet, without adding a meeting bot. Users can also capture in-person conversations and mobile meeting notes, with notes and transcripts synchronized across devices. After a meeting, notes can be reviewed, edited, shared, or saved as templates through Zoom Hub and shared through Zoom Canvas or Zoom Chat.

Key features include:

AI-powered transcription that captures meeting discussions in real time.
Automated meeting summaries with key takeaways, decisions, and suggested action items.
Manual note capture, with AI able to organize and expand on users’ written notes.
Cross-platform meeting support for Zoom, Microsoft Teams, Google Meet, and in-person conversations.
Mobile and desktop synchronization for access to notes and transcripts across devices.
Workflow automation for follow-up actions such as sending recap emails, creating tasks, and sharing team updates.
Sharing and collaboration through Zoom Hub, Zoom Canvas, and Zoom Chat.
Configurable settings in the Zoom web portal for options such as transcription permissions and voice activity detection.
A visible in-meeting indicator when transcription is active.
Support for nine My Notes languages; access to all features requires Zoom client version 6.7.5 or later.

Zoom My Notes is suited to professionals and teams that run frequent meetings and need a consistent record of discussions and follow-up work. Common use cases include consultants documenting client conversations, sales teams capturing customer needs and next steps, project teams creating meeting recaps and assigned tasks, managers recording one-on-ones, and educators or tutors summarizing sessions for students. It can also support hybrid work by providing a single place for notes captured from online, mobile, and in-person conversations.

Technically, My Notes is a Zoom-account-based capability that stores notes and transcripts in Zoom Hub and Zoom Canvas. It uses speech recognition and AI processing to transcribe discussions, organize captured information, and produce post-meeting summaries. Workflow actions can be attached directly to notes to initiate follow-up processes. Zoom states that it does not use customer audio, video, chat, screen sharing, attachments, or other communications-like customer content to train its or third-party AI models. Availability varies by plan, region, and industry vertical.