Zycus Procure to Pay Suite: Yay or Nay!!
Use Cases and Deployment Scope
I work on the vendor onboardings through Zycus Procure to Pay Suite. We have multiple issues with the product and there is a huge scope for improvement interms of the kind of customer service provided and also the application. We use it on a daily basis and the support is very minimal when it comes to addressing issues.
Pros
- Storage of Data
- Streamlined approach
- Everything in one place
- Great for Audit
Cons
- Technical advancements
- Customer service
- Customer feedbacks
Likelihood to Recommend
Zycus Procure to Pay Suite is convenient in cases of organisations that look for a streamline approach and would prefer having all the information at once place. This is great when it comes to audits as the information is very clearly available on when and who did what. However, this relies greatly on information to be fed from external sources. Dependency on the vendor increases, complex for small businesses. Even after all the effort the information has to manually entered or entered through an interim application in SAP for those businessess that would like to have their data maintained in SAP. Voice of customer is often not taken in to consideration.
