Item: Zycus Procure to Pay
Rating: 6
Author: Manasa Uppara

Use Cases and Deployment Scope

I work on the vendor onboardings through Zycus Procure to Pay Suite. We have multiple issues with the product and there is a huge scope for improvement interms of the kind of customer service provided and also the application. We use it on a daily basis and the support is very minimal when it comes to addressing issues.

Pros and Cons

Storage of Data
Streamlined approach
Everything in one place
Great for Audit

Technical advancements
Customer service
Customer feedbacks

Most Important Features

iSupplier
iSource
iManage

Return on Investment

Positive: Reduction in manual effort by 20%
Positive: Easier access to data by 80%
Negative: Additional steps in the process

Alternatives Considered

BMC Helix Remedyforce, SAP Ariba Procurement and Coupa Supply Chain Design & Planning

Zycus Procure to Pay Suite is a much more advanced P2P suite as compared to the other applications. It is less complex, easier to streamline and customize, is faster and more latest as compared to the current suites that we earlier used. It has everything at one place which reduces the amount of effort that goes behind using multiple applications and the cost we spend on them

Key Insights

Do you think Zycus Procure to Pay delivers good value for the price?

Not sure

Are you happy with Zycus Procure to Pay's feature set?

Did Zycus Procure to Pay live up to sales and marketing promises?

Did implementation of Zycus Procure to Pay go as expected?

Yes

Would you buy Zycus Procure to Pay again?

Other Software Used

Coupa Supply Chain Design & Planning, SAP Ariba Procurement, BMC Helix ITSM (Remedy)

Likelihood to Recommend

Zycus Procure to Pay Suite is convenient in cases of organisations that look for a streamline approach and would prefer having all the information at once place. This is great when it comes to audits as the information is very clearly available on when and who did what. However, this relies greatly on information to be fed from external sources. Dependency on the vendor increases, complex for small businesses. Even after all the effort the information has to manually entered or entered through an interim application in SAP for those businessess that would like to have their data maintained in SAP. Voice of customer is often not taken in to consideration.

Users and Roles

10000 - They represent various functions such as purchasing, operations, human resources, production planning, sourcing and procurement

Zycus Procure to Pay Suite: Yay or Nay!!

Overall Satisfaction with Zycus Procure to Pay Suite