Zycus Procure to Pay Suite: Yay or Nay!!
December 18, 2022

Zycus Procure to Pay Suite: Yay or Nay!!

Manasa Uppara | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zycus Procure to Pay Suite

I work on the vendor onboardings through Zycus Procure to Pay Suite. We have multiple issues with the product and there is a huge scope for improvement interms of the kind of customer service provided and also the application. We use it on a daily basis and the support is very minimal when it comes to addressing issues.

Pros

  • Storage of Data
  • Streamlined approach
  • Everything in one place
  • Great for Audit

Cons

  • Technical advancements
  • Customer service
  • Customer feedbacks
  • iSupplier
  • iSource
  • iManage
  • Positive: Reduction in manual effort by 20%
  • Positive: Easier access to data by 80%
  • Negative: Additional steps in the process
Zycus Procure to Pay Suite is a much more advanced P2P suite as compared to the other applications. It is less complex, easier to streamline and customize, is faster and more latest as compared to the current suites that we earlier used. It has everything at one place which reduces the amount of effort that goes behind using multiple applications and the cost we spend on them

Do you think Zycus Procure to Pay delivers good value for the price?

Not sure

Are you happy with Zycus Procure to Pay's feature set?

No

Did Zycus Procure to Pay live up to sales and marketing promises?

No

Did implementation of Zycus Procure to Pay go as expected?

Yes

Would you buy Zycus Procure to Pay again?

No

Coupa Supply Chain Design & Planning, SAP Ariba Procurement, BMC Helix ITSM (Remedy)
Zycus Procure to Pay Suite is convenient in cases of organisations that look for a streamline approach and would prefer having all the information at once place. This is great when it comes to audits as the information is very clearly available on when and who did what. However, this relies greatly on information to be fed from external sources. Dependency on the vendor increases, complex for small businesses. Even after all the effort the information has to manually entered or entered through an interim application in SAP for those businessess that would like to have their data maintained in SAP. Voice of customer is often not taken in to consideration.

Using Zycus Procure to Pay Suite

10000 - They represent various functions such as purchasing, operations, human resources, production planning, sourcing and procurement

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