TrustRadius Insights
Zype has been successful at solving a range of business problems for users. Firstly, Zype's search engine has allowed users to find their …
Overview
What is Zype?
Zype, from the company of the same name in New York, is an enterprise video content management platform, aims to empower video operations teams to build direct to consumer video streaming services across the web, mobile, connected TV, and social…
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What is Zype?
Zype, from the company of the same name in New York, is an enterprise video content management platform, aims to empower video operations teams to build direct to consumer video streaming services across the web, mobile, connected TV, and social media.
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Product Demos
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Zype Playout Demo
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Product Details
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What is Zype?
Zype Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Zype has been successful at solving a range of business problems for users. Firstly, Zype's search engine has allowed users to find their content quickly and effortlessly. Users have stated that the search functionality helps them identify what content has or hasn't been uploaded to their platform in an efficient manner. This helps save time and reduces the possibility of human error.
Additionally, Zype has enabled users to stay competitive by allowing them to deliver video on demand across multiple marketplaces. This feature has been positively received by users who can now reach viewers on many different platforms. They have also complimented Zype's customer service team as being professional and customer-oriented, which has gone above and beyond to ensure they successfully deliver their content. Furthermore, with Zype's custom video apps feature, users are able to offer their viewers a unique experience without having to go through the hassle of developing the app themselves. Overall, users have praised Zype for its ability to simplify complex processes and improve their overall reliability while expanding their reach across platforms.
Customizable Platform: Reviewers appreciated that Zype is customizable and open to feature suggestions. Some users found the platform very adaptable, making it easy to reorganize playlists and manage content.
Outstanding Customer Service: Reviewers reported that Zype's customer service was exceptional, with quick response times and knowledgeable support representatives who guided them through complex processes. Users found everyone they dealt with after signing their contract an absolute pleasure to work with - kind, caring, helpful, and patient.
Metadata Capabilities: Users liked Zype's metadata capabilities as they allowed them to store all information in one place for easy management of metadata around videos. Additionally, some reviewers appreciated the ability to categorize videos and build playlists easily using these capabilities.
Ad monetization challenges: Some users have had trouble with ad monetization because of technology issues. The process has not been smooth for everyone, which is a concern for those who rely on it.
Expensive pricing: A few reviewers have found Zype to be expensive and suggested that it may not be suitable for users without clear goals. This issue could make some potential customers hesitant about using the software.
Limited reporting tools: Multiple users felt that the analytics provided by Zype were lacking and wished for better reporting tools. One user suggested that the reporting tools are limited and not as flexible as they would like, while another found them hard to customize and wished for better data collection and validation auditing.
Users commonly recommend using Zype for its user-friendly and easy operation. Customers have praised the team at Zype for providing a platform that is easy to learn and operate. They consider Zype to be one of the best video platforms available on the market. Another common recommendation is to choose Zype as a foundation for your video streaming system and business. Users have expressed satisfaction with the excellent service provided by Zype, noting that promises are delivered on time. Lastly, users advise comparing all options and prices before choosing Zype, and suggest doing a demo to ensure it's the right fit. They also recommend asking a lot of questions upfront regarding the need for additional development, speaking up about additional features during build, and after launch.