Action1 is a must in the IT management industry
June 01, 2021

Action1 is a must in the IT management industry

Gerrie Vosser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Action1 RMM

As a small MSP servicing SMEs in today’s competitive and restrictive economic environment, Action1 really help us to reduce overheads and save time – plus it enables us to provide a better service to our clients.

We manage our client’s computer systems completely - hardware, software, security, and backups. Additionally, we provide remote support on an ad hoc basis when they require direct assistance.

By using Action1 we can easily monitor multiple companies effectively, approve updates and configure scheduled tasks as needed.

I would strongly suggest if you were a smaller MSP or if you simply need to monitor and manage a couple of your own computers, give Action1 a go. They might not be as polished as some of their larger competitors, but they get the job done at a fraction of the cost.

Brilliant job, Action1!
  • Approved and scheduled patch management.
  • Software and hardware inventory.
  • Remote control.
  • Would appreciate two factor authentication via Google Authenticator or a similar app.
  • Patch management.
  • Remote control.
  • Reduced overheads and considerable time savings.
  • Dragon RMM (ITarian / Comodo ONE)
Action1 provides much more control and features than ITarian.

Do you think Action1 RMM delivers good value for the price?

Yes

Are you happy with Action1 RMM's feature set?

Yes

Did Action1 RMM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Action1 RMM go as expected?

Yes

Would you buy Action1 RMM again?

Yes

Perfect for small to medium enterprises.