This is no Area 51, AlienVault exposes the hidden threats!
Updated January 03, 2018

This is no Area 51, AlienVault exposes the hidden threats!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

USM Appliance (On-Premises)

Overall Satisfaction with AlienVault USM

AlienVault USM is use throughout our organization. It was put in place to resolve two issues. One was for vulnerability scans for audit compliance. It was also used for monitoring critical systems in our network. We also use to to parse syslog and other logging. An added bonus was the ability to track AD changes.

The vulnerability scans are the best bar none that we tested. The monitoring is great too, however the only thing we found lacking was hard drive monitoring, we had to put another solution in place for that, however that was 6 months ago, so things may have changed.
  • Vulnerability scanning
  • Up to date security definitions
  • Open Threat Exchange
  • Range or product sizes to fit any size of organization
  • Hard drive monitoring
  • Slightly higher learning curve
AlienVault was the only product that spoke to all our needs for log management, vulnerability scans and system monitoring. AlienVault impressed with their knowledge of the security landscape and was able to answer every question to satisfaction.

All other competitors could do one of the requirements as well, however we really lacking in at least one for the 3 requirements.
AlienVault USM is phenomenal at keeping us up to date with the latest threat. The Open Threat Exchange (OTX) has great integration in their product and allows peers to submit transparent samples and definitions of security threats that they have seen. This allows the wider spread of example networks and thus the products is trusted to deliver.
It is just that good. We recently had a perceived security threat from an internal user and used AlienVault to investigate. I was able to pull reports of that user's workstation(s) and could verify that nothing damaging.

I was also able to verify with certainty for my management team that we had not been compromised.
Well suited for compliance and high security environments. In policing it has been the perfect fit for us to meet compliance regulations.

Requires some learning to get full use, so it resources are tight it might not be the best choice. For the first couple months it needed tweaking, but we got professional services to assist with that.

AlienVault USM Implementation

We had PPS implement the system, which I highly recommend. While it is robust and flexible system, it is not what i would call a straightforward implementation. But it has been working relatively flawlessly since.

AlienVault USM Support

Responsive to requests within quick turnaround time. Their staff that I have dealt with are all professional and knowledgeable.

They also think outside the box as well offering solutions to problems that could be predicative.

Using AlienVault USM

Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .

Each panel is quite well laid out and the filtering search capabilities are quite strong.