AlienVault USM Review
March 27, 2018

AlienVault USM Review

Karl Spaeth | TrustRadius Reviewer
Score 7 out of 10
Vetted Review

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

We are an MSSP. We use AlienVault USM internally to monitor our data center and deploy it to remote customer locations and use it as our main security monitoring software. We use it to provide network and host intrusion detection as well as vulnerability scanning and more. AlienVault helps address security visibility and threat detection.
  • Threat detection. AlienVault uses respected open source tools to detect threats.
  • Threat intelligence. AlienVault constantly updates their threat intelligence feeds so they are never out of date.
  • Complete visibility. AlienVault helps monitor the main 5 areas of security visibility.
  • User interface can be very buggy and difficult to use.
  • Many features seem unrefined as if they were implemented to be functioning good enough to use but are not fully tested or refined.
  • Reporting is very underwhelming. They are not very configurable in terms of useful data and the design can be difficult to look at.
Our company did not seek out any other alternatives. We had been using the free OSSIM version so we were already experienced with it and were looking to branch out into being an MSSP so their MSSP focus and good price was attractive.
AlienVault is useful as it has heavy backing for managed service providers. It is cost effective in comparison to other SIEM tools. It may be less appropriate for individual businesses that do their own monitoring as there are other easier to use and more reliable options.