Item: LevelBlue USM Anywhere
Rating: 8
Author: Verified User

Overall Satisfaction with AlienVault USM

Use Cases and Deployment Scope

We are an MSSP and use AlienVault to monitor customer networks for malicious activity.

Pros and Cons

Pros

SIEM
Easy to navigate UI
Training classes to get you up to speed fast on the product

Cons

Value "progress over perfection" seen very prominently in bugs while using the software
Training classes do not properly prepare for the ASCE exam that is recommended for MSSPs to take
Technical questions about deployment in a distributed environment not easily available. Normally have to schedule technical calls that can take a week to resolve.

Alternatives Considered

We didn't look at other products, we tested it out with the free version and moved to the paid version once we were comfortable.

AlienVault is good for overall monitoring and keeping up with the security health of your network. For a quick overview, the product is nice. However, when it comes to more in-depth analysis, investigations, or using it as a stand-alone tool for security needs, the product falls short with a lot of features. It's nice that it is made primarily from opensource tools and products - but it is lacking some features.

Comments

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Tami Andrews
(Vendor Representative) commented 8 years ago
Thank you for your comments & feedback!

AlienVault USM Review

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