Very promising, but immature product.
July 17, 2019
Very promising, but immature product.
Score 5 out of 10
Vetted Review
Verified User
Software Version
USM Anywhere (SaaS)
Overall Satisfaction with AlienVault USM
One department is using AlienVault as a HIDS, NIDS, FIM, and security alerting system. It was selected as having the integrated feature sets to accomplish unique certification and security requirements for that department.
- Has a range of features in one package. HIDS, NIDS, FIM, reporting, and alerting.
- Report templates for SOC, NIST, ISO 27000.
- The support since the recent purchase by AT&T has really dropped off. Answers to questions are much slower and sometimes wildly inaccurate. Asking the same question multiple times of different support will yield totally different answers.
- Some of the features that existed in the on-prem version has still not made it into the cloud version.
- Asset scanning has become buggy in the latest updates, and bugs are getting fixed much slower than our previous experience before the AT&T purchase.
Cisco Firepower, Rapid 7, Splunk, McAfee, and Qualys were all considered in our search for a security solution. Each of them had elements that fit but required more than one package or multiple vendors to accomplish what Alienvault did in one.