Anywhere security! Making security not scary anymore.
September 16, 2019

Anywhere security! Making security not scary anymore.

Jesse Bickel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

Alienvault was used to provide security monitoring, alerting for our AWS and on-premise systems. This was deployed to all environments locally and in the cloud. It was deployed and managed by the IT team and assisted us in gaining compliance for PHI, HIPAA and other requirements on top of ensuring integrity for our environments. This assisted in addressing our security needs and proactive monitoring.
  • AlienVault USM was quick to deploy and the configuration was pretty straight forward.
  • The AlienVault USM product has great documentation and service support. Very knowledgeable and readily available. Highly recommend their support package.
  • The AlienVault UI is very comprehensive and deep tool-sets. You can monitor just about anything anywhere from anywhere. This flexibility was incredibly useful.
  • While their UI was comprehensive, it takes a while to understand how to group and tag the resources you want to monitor and how and on what schedule. The tools are deep but the usability is a bit complex. You will need to read the documentation.
  • Their pricing model for through-put was a bit challenging. I would like to see a different pricing structure. I would much prefer to see site licenses.
  • Sometimes the assessments where vague. While this shouldn't be relied upon as the only source for assessments, there were often descriptions that did not associate with the vulnerability or required us to deploy other tools to verify such as AWS Inspector, was not a big deal but some added overhead.
Alienvault was the most aggressive in their pricing and marketing of ease of deployment. The ease of deployment was what really aided in their ability to win our business. The ROI was worth the investment for our security at the time. Also being a market leader aided in our trust of the product. But our evaluation of the other competitors was not complex. We already knew we wanted Alienvault specifically.
If you have a network that is cloud-based and you are scaling the deployable sensors are simple and fast. Security is not the hump it used to be. I believe their model is truly agile and scalable with ease. I believe if you have a fully on-prem network while this solution is still viable, we found our self relying on our local Meraki and Cisco security tools more so then USM. I believe this was out of comfort and experience more so than functionality.