AmplifAI Shows Real Impact on Driving Performance Metrics
January 13, 2023
AmplifAI Shows Real Impact on Driving Performance Metrics
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with AmplifAI
AmplifAI is the tool of choice for our Call Center Performance Management, Coaching Effectiveness, and team member Growth and Development for optimized individual, team and program level results.
- Flexible API that is customizable to the company needs
- Best Practice Tips based on Performance Area
- Measuring Coaching Effectiveness
- Scorecards are gamified
- Continue to evolve the UI. This is coming soon.
- Measuring Coaching Frequency
- Centralized Tool for Viewing Metrics From Disparate Systems
- Measuring Coaching Effectiveness
- Metric Gamification
- We are seeing an increase in Self-Coaching because of the transparency in metrics reporting at individual, team, and program level
- High adoption is driving performance improvements across the board
Do you think AmplifAI delivers good value for the price?
Yes
Are you happy with AmplifAI's feature set?
Yes
Did AmplifAI live up to sales and marketing promises?
Yes
Did implementation of AmplifAI go as expected?
Yes
Would you buy AmplifAI again?
Yes