Employee Engagement Software
Employee Engagement Software TrustMap
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What is Employee Engagement Software?
Employee Engagement Software is aimed to measure the satisfaction and “temperature” of employees within an organization. This information is used to help businesses improve their culture and nurture positive affect towards the company and its brand among employees. To achieve that employee engagement software provides a means of recognizing and rewarding employee achievement.
Employee engagement tools can help businesses get a better understanding of their current culture and employee sentiment, in order to make more informed cultural and retention decisions. These better-informed decisions can improve employee satisfaction, which usually spills over to retention and productivity as well.
Employee engagement platforms heavily utilize survey tools to capture sentiment, often called pulse surveys. These surveys can be delivered rapidly at frequent intervals, usually weekly, to capture changing morale or to amplify awareness of issues particular to employee performance. Conducting research in this fashion is far more likely to capture and provide useful information about issues affecting performance and morale than annual reviews.
Employee engagement software usually provides tools to manage and analyze this higher volume of data than traditional employee reviews would create. They can also sometimes benchmark internal engagement data against industry averages. Many employee engagement platforms offer more best practices that can amount to a pseudo-playbook for leadership teams to follow when the business’s HR function isn’t large enough to develop employee engagement strategies in-house.
Employee Engagement vs. Employee Performance Management
Employee engagement and employee performance management software are frequently associated with each other, but serve distinct purposes. Employee engagement software is focused on measuring and responding to employee feedback and sentiment, while employee performance management is singularly focused on goal tracking for individuals, teams, and the broader organization. Goals and employee engagement often overlap, which is why engagement performance management platforms will sometimes include employee engagement functions. However, they are most likely to be bundled together within larger talent management suites, which handle both goal and performance measurements and employee engagement from within the same system.
Features of Employee Engagement Software
Employee engagement software provides the following tools:
Goal setting, achievement setting & recognition
Publish recognition in real-time
Shareable kudos and real rewards
Marketplace for redeeming rewards
Customizable templates for survey design
Net promoter scoring, pulse surveys, reviews
Research-based suggested survey questions
Allow managers to rapidly deploy surveys and share results
Set up one-on-one coaching and teach sessions
Survey result benchmarking, internal or against a standard
Survey analytics, problem-spot & priority location
Research and practice-based health, self-help suggestions (e.g. mindfulness)
Weekly reports and automatic summaries
Mobile applications for employee ease of use
Employee Engagement Software Comparison
When comparing different employee engagement software, consider these factors:
Standalone platform vs. talent management suite: Does the business need a platform for managing the full lifecycle of employee talent, or specifically for soliciting continuous employee feedback and sentiment? If culture is the primary concern, then a point solution will likely serve the organization’s needs. If an organization needs a more comprehensive solution, then talent management products may be a better fit.
Best Practices: what employee engagement support and enablement does each product or vendor offer along with the software itself? This is particularly relevant for organizations that do not already have a cultural practice of employee feedback, sentiment checking, and other engagement processes. If the business already has these functions, then the vendor should be able to demonstrate how each product can support the existing processes.
Integrations: Does each integrate with the communications tools that your employees already use, such as email or internal messaging? Streamlined integrations will reduce employee-side friction and improve participation in employee engagement processes.
Employee engagement platforms are available on a monthly or annual subscription basis. They are generally priced directly according to the number of employees supported, usually starting at $2-5+/employee/month. For employees, plans may support single sign-on and Active Directory synchronization. The rewards program may also support access to extranet users.
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized…
15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.
Dynamic Signal headquartered in San Bruno, offers an Employee Communication and Engagement Platform which the vendor states will create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Dynamic Signal can be used to generate UGC,…
Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Serving more than 8,700 organizations, Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time…
Lattice is employee performance management software for mid-sized companies, offered by a San Fransisco-based startup of the same name. It includes four modules: Reviews, Goals (objectives and key results, or OKR), Feedback, and Check-ins (weekly one-to-one meetings). Early customers…
Performance Reviews & 360sProvide employees with structured opportunities for reflection and assessment through performance reviews and peer feedback. Customize the questions, define who participates, establish a cadence that suits an organization’s schedule, and run reviews…
GaggleAMP is an employee advocacy and communications platform designed to empower employees and stakeholders through social selling and social media amplification to increase share of voice, press opportunities, and marketing campaign performance. The vendor aims to make it easy…
Bonusly is designed to be a fun, personal recognition & rewards program to enrich company culture and improve employee engagement. With Bonusly, everyone in an organization can publicly recognize everyone else by giving small bonuses that add up to meaningful rewards. Connect…
Slido is an audience interaction platform that helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes. From internal communications professionals to team leaders, conference organizers, and individual…
Vantage Circle is a cloud-hosted employee engagement & benefits platform built to help corporations engage and empower their employees by incentivizing exemplary performance through best privileges, rewards, and engagement programs. The vendor states that understanding and managing…