Item: Apache Guacamole
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Apache Guacamole is used as a web front end providing secure access to workstations and appliances inside of our organization.

Pros and Cons

Apache Guacamole lets us have secure remote access (via VNC, RDP or SSH) without need to install any client software.

We have experienced some stability problems (mostly Tomcat related).
The interface could be a little more user-friendly.
Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.

Most Important Features

Clientless access
Well suited for cloud deployments
Well-documented API allows to automate tasks

Return on Investment

The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.

Alternatives Considered

We have successfully used noVNC for remote access.

Apache Guacamole is well suited for providing remote access and controlling administrative servers/devices in small to medium-scale deployments. Guacamole client is an HTML5 web application, to use it you only need any modern web browser. In my opinion, the developers' choice to use Tomcat/Java made the application somewhat heavyweight with too many dependencies. If we manage to resolve the stability issues we would likely use it for employees' access to their workstations company-wide.

Apache Guacamole - remote access (VNC, RDP, SSH) using web browser

Overall Satisfaction with Apache Guacamole

Use Cases and Deployment Scope

Pros and Cons

Most Important Features

Return on Investment

Alternatives Considered

Key Insights

Do you think Apache Guacamole delivers good value for the price?

Are you happy with Apache Guacamole's feature set?

Did Apache Guacamole live up to sales and marketing promises?

Did implementation of Apache Guacamole go as expected?

Would you buy Apache Guacamole again?

Likelihood to Recommend

Apache Guacamole Feature Ratings