Good document control software and excellent validation support
Anonymous | TrustRadius Reviewer
October 09, 2018

Good document control software and excellent validation support

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Arena

We use it for approval and distribution of quality system documents and DMRs. We also used it to store scanned quality records for archiving. It is used by employees in the quality system. It addresses Document Control requirements for an IVD design and manufacturing company.
  • Easy to learn.
  • Great accessibility due to being web-based.
  • Software validation support. In my previous company, I had to validate an enterprise document control software. Using Arena's validation package is so much easier.
  • Support is great.
  • Online training is great.
  • I wish there was a way for the workflow to apply a watermark like "approved" and approval or effective date and pdf the native documents after approval.
  • We meet compliance requirements.
  • Documents and records are findable, accessible and backed up.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
I was not the one to decide to buy the software. The person who decided had used it before and wanted to use it for documents, BOMs, and training.
Yes. Yes. Yes. See pros.
See pros and cons. Despite the cons, I'd recommend this software because it is an easy way to have electronic document approval and distribution.