Very reliable service for a great price
January 28, 2025

Very reliable service for a great price

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AT&T Business

We are using AT&T Business as our primary internet service at our main office. We have found it to be very reliable and cost effective. We are an on-prem company with our servers being at our main office. All of our other offices and remote users connect to our main office for access to our files and applications so we need to make sure that our internet service is reliable.

Pros

  • Cost effective
  • Reliable
  • Easy setup

Cons

  • Cost isn't the cheapest compared to competitors
  • We switched to AT&T from a DIA line that was very overpriced for the speed and saved about 50%
The service just works. No complaints at all.
  • Spectrum Business (part of Charter Communications)
We compared AT&T to Spectrum for internet access but settled on AT&T due to the symmetric speeds and the reliability.

Do you think AT&T Business delivers good value for the price?

Yes

Are you happy with AT&T Business's feature set?

Yes

Did AT&T Business live up to sales and marketing promises?

Yes

Did implementation of AT&T Business go as expected?

Yes

Would you buy AT&T Business again?

Yes

We get very reliable service for the cost. The setup was made very easy when we signed up, they pulled all of the cables they needed and worked with our building to get us lit as soon as possible. During the recent wind storms and wild fires in Los Angeles, our backup internet line from a competing ISP went down multiple times for many hours, where the AT&T line stayed up like a champ.

Using AT&T Business

100 - All users at our company use AT&T since they are either at our main office or connect to our main office for server access.
100 - AT&T makes it very easy to get support for the product.
  • Main office internet
  • Backup internet
  • Replaced our old DIA line for a huge cost savings
  • AT&T will get a leg up at any of our new offices that we open
  • We will be looking at AT&T to replace our current ISPs at our satellite offices when those contracts come up.
The service has been great, no complaints at all.

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